Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Randy White, MBA

Charlottesville,VA

Summary

Highly knowledgeable customer service expert, minority business owner, and investigative research specialist with over 20 years of market research experience. Expertise within fraud analysis, reporting, and prevention. Conducts comprehensive risk assessments and transaction reviews to prevent fraud. Proven meets high expectations in building customer and peer relationships. Detailed-oriented, great communicator with a strong work ethic.

Overview

23
23
years of professional experience

Work History

Writer & Research Analyst/Investigator

Realtor.com
Charlottesville
01.2020 - Current
  • Author and co-author articles for entertainment tabloid
  • Research and investigate LLCs and trusts on the real estate deeds
  • Contact realtors for additional information on property
  • Network with realtors and implement new technology systems to conduct real estate transaction searches.

Owner/Operator

C'VILLE Tickets
Charlottesville
02.2011 - Current
  • Own and operate successful start-up minority business
  • Established sole proprietorship with goal of becoming an integral part of the customer-centric, rapid response national event ticketing marketplace
  • Maintain knowledge of and compliance with, all federal/state regulations and licenses for sole proprietorship, conferring with attorneys as needed
  • Marketed business through local sponsorships and exceeded sales goals
  • Improved cost efficiency and internal IT structure
  • Review all transactions for fraud analysis and prevention.

Investigator

Various
01.2005 - 12.2023
  • Conduct investigations of missing individuals on behalf of clients
  • Assess and analyze results; prepare detailed reports for clients
  • Research and verify persons with limited intel
  • Innovate new ways/opportunities for discovery
  • Efficiently produce positive and effective results for clients
  • Successfully closed 98% of investigations cogency.

Field Merchandiser Specialist/Compliance Auditor

Various
Charlottesville
01.2001 - 12.2023
  • Market Research - conducted undisclosed visits to evaluate and strengthen customer quality and experience
  • Perform site surveys/audits; observe and measure quality control, product quality, and general atmosphere
  • Evaluate employees; product knowledge, approachability, friendliness/customer assistance
  • Assess facility maintenance and other criteria, as directed
  • Provide market feedback to clients through detailed written reports, excelled with the highest rating
  • Market research conducted weekly, metrics are measured by feedback from client.

Project Analyst, Barney Uhart Recipient/internship

Chugach Alaska Corporation
Anchorage, AK
01.2021 - 01.2022
  • Assisted the General Counsel and collaborated with colleagues on four separate projects
  • Designed research-based website for compliance with privacy laws; used to locate individuals
  • Implemented and executed new hire procedures/protocols to enhance the experience for new employees to ensure an effective and efficient process
  • Redesigned and organized stock manual process/procedure for managing shareholders.

Education

Master of Business Administration -

William & Mary

Bachelor of Arts - Business

University of Virginia

A.A.S. Business Management -

Piedmont Virginia Community College

A.A.S Police Science -

Piedmont Virginia Community College

Skills

  • Proficient Microsoft office
  • Computer literacy; various programs and apps
  • Data management and analytics
  • Dispute resolution
  • Risk assessment
  • Prevention of criminal activity
  • Insurance knowledge
  • Fraud detection

Custom

Licensed Private Investigator

Timeline

Project Analyst, Barney Uhart Recipient/internship

Chugach Alaska Corporation
01.2021 - 01.2022

Writer & Research Analyst/Investigator

Realtor.com
01.2020 - Current

Owner/Operator

C'VILLE Tickets
02.2011 - Current

Investigator

Various
01.2005 - 12.2023

Field Merchandiser Specialist/Compliance Auditor

Various
01.2001 - 12.2023

Master of Business Administration -

William & Mary

Bachelor of Arts - Business

University of Virginia

A.A.S. Business Management -

Piedmont Virginia Community College

A.A.S Police Science -

Piedmont Virginia Community College
Randy White, MBA