Summary
Overview
Work History
Education
Skills
Software
Languages
Timeline
Generic

Raneen Hoq

Student
Queens,NY

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.


Personable Shoe Sales Associate possessing excellent communication, multitasking and organizational skills.


Focused Hospital Volunteer adept at providing first-rate to support to hospital administrative and healthcare staff. Offering strengths in
problem-solving, administrative support and multi-tasking. Considered valuable team player and compassionate individual.


Wide-ranging knowledge of applicable services and professionals
appropriate for clients. Detail-oriented team player with strong
organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive
attitude.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work History

Bridge Coach

The College And Career Bridge For All (CCB4A)
05.2024 - Current
  • Supported a caseload of 300 students, providing tailored guidance and resources for college transition.
  • Managed and maintained a comprehensive student database, ensuring accurate updates.
  • Conducted regular outreach and created individualized plans for students.
  • Developed proficiency in managing large data sets and creating reports using spreadsheets.
  • Conducted regular outreach to all students in caseload, following a targeted outreach cycle to maximize engagement.

Restaurant Hostess

Sakagura
11.2023 - 01.2024
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Used cash registers and credit card machines to cash out customers.

Shop Sales Associate

Equinox
06.2023 - 01.2024
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
  • Assembled promotional displays to increase brand awareness and attract customers.
  • Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Hospital Volunteer

Johns Hopkins Children's Hospital
01.2023 - 03.2023
  • Provided assistance for children in the medical-surgical unit and attended to patients' care and needs, helped enhance patients' cognitive abilities and motor skills through interactive play.
  • Restocked supplies and filed paperwork to satisfy department leadership requests.
  • Reported patient requests, concerns, and other observations to staff.
  • Complied with HIPAA standards to confidentially maintain patient medical information
  • Provided support and companionship to patients in need of assistance
  • Participated in health and wellness initiatives by providing information to patients and families

Office Associate

Top Tee Trading
07.2018 - 08.2022
    • Responded to inquiries from callers seeking information.
    • Interacted with customers by phone, email, or in-person to provide information.
    • Completed clerical tasks such as copying and filing documents.
    • Organized, stored and retrieved files to enhance daily operations and support customer needs.
    • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
    • Restocked supplies and maintained inventory book and sale records.

Education

Bachelor of Science - Data Science

Loyola University Maryland
Baltimore, MD
09.2022 - Current

High School Diploma -

Bard High School Early College
New York, NY
09.2018 - 06.2022

Skills

    Teamwork and Collaboration

    Analytical and Critical Thinking

    Flexible and Adaptable

    Organization and Cleaning

    Ability to accept criticism and work well under pressure

    Cash register operation

    Data Management and Analysis

    Individualized Plan Development

Software

Adobe After Effects

Final Cut Pro

Adobe Photoshop

Languages

English
Excellent
Bangla
Excellent
Hindi
Good
Spanish
Average
Arabic
Basic

Timeline

Bridge Coach

The College And Career Bridge For All (CCB4A)
05.2024 - Current

Restaurant Hostess

Sakagura
11.2023 - 01.2024

Shop Sales Associate

Equinox
06.2023 - 01.2024

Hospital Volunteer

Johns Hopkins Children's Hospital
01.2023 - 03.2023

Bachelor of Science - Data Science

Loyola University Maryland
09.2022 - Current

High School Diploma -

Bard High School Early College
09.2018 - 06.2022

Office Associate

Top Tee Trading
07.2018 - 08.2022

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