Ranelle Redd
LPN
NY
Summary
Highly skilled and enthusiastic professional with more than 10 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service and patient care.
Overview
12
12
years of professional experience
Work History
Patient Care Manager
Optum Formally Caremount Medical
05.2016 - 09.2023
- Overseeing clinical operations for 17 providers and 30 direct reports for 5 locations and 5 specialties.
- Worked with providers to define quality metrics and outcome reporting process.
- Payroll, budgets, evaluations, interviews, weekly schedules, new initiative roll outs, maintaining AAAASF regulations.
- Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
- Assisting provider when needed to ensure patient safety and patient satisfaction.
- Collected and aggregated data to identify problems or trends, such as turnaround time and issues with physician offices.
- Maintained detailed records in compliance with agency standards and regulations.
LPN Nursing Supervisor
Atria Senior Living
03.2013 - 05.2016
- Supervised nursing and care staff.
- Assisted with admissions, appointments, transfers, and discharges.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Obtained patient vital signs and input/output measurements from inpatients.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
LPN
North Star Group
04.2012 - 03.2013
- Direct nurse for 6 internal medicine providers, nutritionist, ultrasound tech and xray tech.
- Perform vital signs, phlebotomy, ekg, injections, lab test, medication requests, patient calls, and other office tasks as needed.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Triaging emergency appointments.
LPN
Skyview Rehabilition Center
09.2011 - 05.2012
- Cared for wounds, provided treatments, and assisted with procedures, medication administration.
- Assisted with admissions, appointments, transfers, and discharges.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Obtained patient vital signs and input/output measurements from inpatients.
- Document in patient MARS.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Performed routine evaluations of each patient's status, needs, and preferences.
Education
BLS Certified
American Heart Association
License Practical Nurse
Rockland County BOCES
West Nyack, NY06.2011
Skills
Extensive managerial experience
Exceptional customer service skills and patient care skills
EMR experience
Detailed oriented with emphasis on results
Self starter, always willing to learn, the ability to work independently with supervision
Timeline
Patient Care Manager
Optum Formally Caremount Medical
05.2016 - 09.2023
LPN Nursing Supervisor
Atria Senior Living
03.2013 - 05.2016
LPN
North Star Group
04.2012 - 03.2013
LPN
Skyview Rehabilition Center
09.2011 - 05.2012
BLS Certified
American Heart Association
License Practical Nurse
Rockland County BOCES
Similar Profiles
Trista ThorntonTrista Thornton
Endoscopy Technician at Optum Medical (formally Known As Caremount)Endoscopy Technician at Optum Medical (formally Known As Caremount)
John ReschJohn Resch
Radiologic Technologist/MRI Technologist at CareMount Medical/OptumRadiologic Technologist/MRI Technologist at CareMount Medical/Optum
Angela FlynnAngela Flynn
Medical Laboratory Technician at Optum; Formerly CareMount MedicalMedical Laboratory Technician at Optum; Formerly CareMount Medical
Kazi Parvez AkhterKazi Parvez Akhter
Restaurant General Manager at Pizza HutRestaurant General Manager at Pizza Hut
PRECILLA BARRPRECILLA BARR
Commercial Lines Account Manager at ALLAN BLOCK AGENCYCommercial Lines Account Manager at ALLAN BLOCK AGENCY