Ranga Gurusinghe
Information Technology Administrator
Summary
Experienced IT professional with 13 years of experience, including 6 years as a Hardware Technician and 7 years overseeing IT operations. Managed IT infrastructure across office, factory, 80 branches, and projects. Developed and implemented DCPOS point of sale system, improving operations. Skilled in project coordination, software installations, hardware management, network troubleshooting, and server monitoring. Proficient in vendor management, network equipment implementation, and backups. Known for exceptional user support, troubleshooting, and hardware/software repairs. Led successful implementation of barcoding label project. Committed to delivering high-quality IT solutions and driving continuous improvement.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Information Technology Administrator
Al Rayes Laundry & Dry Cleaning
Doha
01.2016 - Current
- Successfully Designed, Developed and implemented cloud based Point of Sales.
- Managed and maintained the IT infrastructure for the office, factory, 80 branches, and key projects.
- Performed server monitoring, vendor management, network equipment implementation, and backup systems.
- Facilitated IT enterprise architecture across organization's enterprise transformation programs.
IT Technician
Al Rayes Laundry & Dry Cleaning
Doha
01.2010 - 12.2015
- Maintained office PCs, networks and mobile devices.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
Housekeeping Supervisor
Al Rayes Laundry & Dry Cleaning
Doha
01.2010 - 01.2014
- Ensured efficient accommodation for staff by assigning, managing and overseeing approximately 45 rooms.
- Supervised and coordinated a team of 6 cleaners for cleaning duties in two campsites and the factory, both indoors and outdoors.
- Developed and implemented accommodation policies, ensuring compliance from all residents.
- Took necessary action when needed to enforce policies and maintain a conducive living environment.
Education
Advance Diploma in Hardware, Networking & Server. - Information Technology
Family Computer Center - Qatar
Doha - Qatar 05.2011 - 08.2011
International Computer Drivers License - Information Technology
IDM Computer Studies Islandwide (Pvt) Ltd
Gampaha, Sri Lanka 09.2009 - 12.2009
GCE A/L Commerce, Commerce - Accounting
GM / Rajasinghe Maha Vidyalaya
Gampaha, Sri Lanka 04.2001 -
Skills
Infrastructure updates
Technical installations
Solution development
Planning and Coordination
CCTV Surveillance , PBX Call Centers
VBNet, MS SQL, Wordpress, MS365
Graphic Designing
Digital Marketing
IT Training
Hobbies
Camping and Driving 4x4 Off Road
Playing Billiard
Timeline
Information Technology Administrator
Al Rayes Laundry & Dry Cleaning
01.2016 - Current
Advance Diploma in Hardware, Networking & Server. - Information Technology
Family Computer Center - Qatar
05.2011 - 08.2011
IT Technician
Al Rayes Laundry & Dry Cleaning
01.2010 - 12.2015
Housekeeping Supervisor
Al Rayes Laundry & Dry Cleaning
01.2010 - 01.2014
International Computer Drivers License - Information Technology
IDM Computer Studies Islandwide (Pvt) Ltd
09.2009 - 12.2009
GCE A/L Commerce, Commerce - Accounting
GM / Rajasinghe Maha Vidyalaya
04.2001 -