Hi, I’m
Michael Phillips
VANCOUVER,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
years of professional experience
Work History
Lyft Industries
Lyft Luxury 2 Car Owner/Driver Manager
03.2020 - 03.2023
Job overview
- Coordinated with drivers to organize timely pickup and delivery.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Addressed driver communications and provided required data to drivers.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Reviewed established business practices and improved processes to reduce expenses.
Self
Security Team Consultant/ Hi-End Client and Family
01.2009 - 08.2017
Job overview
- Established and maintained relationships with key stakeholders and clients to build trustworthy,successful partnerships.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Evaluated situations and delivered targeted solutions using various tools and resources.
- Designed and implemented risk management system to identify and mitigate potential risks.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
US Army ,RIP Ranger Sel- Ranger School Ft Benning GA
Scrolled Army Ranger 3rd Bat.Special Operations Cm from 5-7 Man Fire Team Ldr
Skills
- DOT Standards
- Operational Efficiency
- Driver Safety Programs
- Training Program Development
- Operational Procedures
- Company Policy Compliance
- Process Monitoring
- Delivery Scheduling
- Driver Evaluation
- Client Needs Assessment
- Performance Monitor
- Reverse Logistics
- Interdepartmental Collaboration
- Route Optimization
Affiliations
US Army RANGER ALUMNI,
Free transportation For vets and families DR. and medical Appts
Avid Drum Player. Highly motivated. Constant re-evaluation for Team Saftey, Communication, Efficienc
As a team, You're only as strong as the weakest link.
Communication and Safety Must be 100% effort by all.
Any chain of command Must be respected and adhered to.
A Good Leader Takes responsibility for Failures, So the team can celebrate
the Successes.
Trusted Leaders NEVER try to have people follow them,,
Trusted leaders want to encourage, their entire team, to be better than them.
Timeline
Lyft Luxury 2 Car Owner/Driver Manager
Lyft Industries
03.2020 - 03.2023
Security Team Consultant/ Hi-End Client and Family
Self
01.2009 - 08.2017
US Army ,RIP Ranger Sel- Ranger School
Scrolled Army Ranger 3rd Bat.Special Operations Cm from 5-7 Man Fire Team Ldr