Rangsey Ouk
Long Beach,CA
Summary
Resourceful and highly analytical, communicative, and collaborative professional with a proven ability to adapt swiftly to new environments. Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
Project Manager
Kaiser Permanente OURS
Downey, CA
03.2023 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large and small projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Worked with multiple stakeholders to execute projects and meetings.
- Monitored project performance to identify areas of improvement and make adjustments for staff.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
- Improved decision-making processes, providing senior management with detailed analysis and actionable insights.
Utilization Analyst
Kaiser Permanente
Downey, CA
03.2019 - Current
- Collect data and create documentation and reports for utilization and analytical support
- Communicate and gather information from multiple entities for data audits on regular basis.
- Generated reports detailing findings and recommendations.
- De-escalate client cases with different dynamic needs and situations
- Assist with documentation and archive of all client records and reports for Case Managers.
- Assist with the coordination of patient care and discharge needs.
- Streamlined reporting procedures by creating user-friendly dashboards for easy access to key performance indicators.
Marketing Lead
HealthCare Synergy, Inc.
Cypress, CA
02.2010 - 02.2019
- Team lead to the Marketing Department
- Experience with project management of different tradeshows and inquiries
- Create marketing campaigns and opportunities to increase clientele
- Perform PR visits for Southern California Clients
- Create and monitor online events such as Webinars
- Prepare and promote tradeshows nationwide
- Assist with events such as tradeshows, workshops, and educational seminars
- Attend tradeshows and assist with client retention and onboarding new leads
- Assist with content for website and social media marketing
- Manage a marketing team here and overseas providing daily tasks and monitoring status and updates on their work load.
- Increased website traffic by implementing effective search engine optimization strategies.
- Enhanced brand visibility with creative digital marketing initiatives, including email marketing and online advertisements.
Management Assistant
HealthCare Synergy, Inc.
Cypress, CA
02.2009 - 12.2018
- Assist and manage Case Managers with assignments, training, and payroll here in the US and overseas
- Work closely with Case Managers providing Billing/Revenue Recovery, Coding/OASIS Review, and Complete Chart Management
- Liaison between Home Health Agency clients and Case Managers providing services
- Work with Home Health Agencies to obtain certification from CMS for billing Patient's Medicare and Private Insurances
- Electronic Medical Records Software Implementation for clients
- Work closely with third party vendors to ensure all the needs of clients are covered
- Assist with negotiation of product proposals and contracts.
- Personal assistant to CEO of company.
Receptionist Clerk/Customer Service
HealthCare Synergy, Inc.
Cypress, CA
02.2008 - 01.2009
- General office duties such as filing, faxing and phones
- Work closely with the owner, trainers and technicians and managing their schedule for meetings, trainings and events.
Education
Skilled Nursing Facility and Kindred Hospital - Clinicals -
American Career College
Anaheim, CA08.2015
Certificate of Completion for Medical Assistant - Administrative and Clinical training program - Graduated -
Long Beach School For Adults
Long Beach06.2005
Skills
- Knowledge of CRM applications
- Proficient in all Microsoft Applications
- EPIC, AB1203 Tool, ABC Foundation applications and portals
- Project Management
- Project Planning
- Team Lead
Timeline
Project Manager
Kaiser Permanente OURS
03.2023 - Current
Utilization Analyst
Kaiser Permanente
03.2019 - Current
Marketing Lead
HealthCare Synergy, Inc.
02.2010 - 02.2019
Management Assistant
HealthCare Synergy, Inc.
02.2009 - 12.2018
Receptionist Clerk/Customer Service
HealthCare Synergy, Inc.
02.2008 - 01.2009
Skilled Nursing Facility and Kindred Hospital - Clinicals -
American Career College
Certificate of Completion for Medical Assistant - Administrative and Clinical training program - Graduated -
Long Beach School For Adults