Rani Floyd
Rockdale,TX
Summary
CAREER SUMMARY Experienced insurance associate with over 5 years of experience in the industry. Skilled in processing insurance policies and claims, as well as providing support to agents and underwriters. Strong knowledge of insurance policies and procedures, with excellent communication and interpersonal skills.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Kinder Teacher and 4th/5th Reading, SS and Science
Milano Elementary School
Milano, TX
09.2018 - 05.2023
- Created lesson plans that support students’ academic needs in both individual and group activities.
- Graded daily work and tests for 50-60 students.
- Assessed 50-60 students’ progress throughout semesters and work closely with my fellow teacher team to efficiently plan and coordinate our work to ensure that all students needs are met.
- Managed classroom of 15-18 students for four different class periods.
- Adept at using positive reinforcing techniques to encourage students’ growth and learning.
- Delivered lesson plans, implemented school curriculum and used data to create, monitored, and established personalized learning plan for each student.
- Reported to parents and administration about student progress.
Administrative Assistant
Rockdale Insurance Agency
Rockdale , TX
06.2013 - 08.2016
- Managed over 40 customer calls per day.
- Performed endorsements to many types of insurance policies such as homeowners and auto insurance policies.
- Created initial insurance policy for agent by asking insured's relevant questions to begin a new insurance policy.
- Insurance agent would then review information and complete the policy so that it could be issued.
- Established and maintained positive and helpful relations with customers and other business associates.
- Processed insured policy payments.
- Maintained insured’s folders to have most up-to date information and research any new insurance needs that insureds may have in the future.
Associate Underwriter
Texas Windstorm Insurance Association
Austin, Tx
01.2008 - 06.2013
- Supervised and maintained my coastal territory in the Texas Windstorm Insurance Association coverage area.
- Developed and maintained strong relationships with insured’s, insurance agents, lenders, real estate agents and claims representatives in my territory.
- Issued policy endorsements, issued insurance cards, and updated mortgagee information.
- Explained policy coverages to insureds and agents in my territory.
- Provided procedural and technical advice to insurance agents.
- Assisted with claim development and collection processes.
Education
Texas OnlineTeaching Certificate - Elementary School Teaching
ITeach Texas
Online 05.2016 - 11.2017
Bachelor of Arts - History
Texas A&M University
College Station, TX 08.2003 - 12.2005
Skills
Account management
Collaborative relationships
Insurance coverage verification
Insurance industry experience
Flexible and Adaptable
Good Telephone Etiquette
Timeline
Kinder Teacher and 4th/5th Reading, SS and Science
Milano Elementary School
09.2018 - 05.2023
Texas OnlineTeaching Certificate - Elementary School Teaching
ITeach Texas
05.2016 - 11.2017
Administrative Assistant
Rockdale Insurance Agency
06.2013 - 08.2016
Associate Underwriter
Texas Windstorm Insurance Association
01.2008 - 06.2013
Bachelor of Arts - History
Texas A&M University
08.2003 - 12.2005