Rania Khalafallah
Cairo,Egypt
Summary
Efficient Payroll Administrator knowledgeable about managing payroll for up to 500 employees. Adept at reviewing and correcting records and handling salary issues. Ready to bring 1+ years of progressive experience to a new permanent role.
Overview
7
7
years of professional experience
Work History
Admin Coordinator
Teleperformance Egypt
09.2022 - Current
- Responsible for preparing monthly attendance for employees
- Handling monthly salary issues
- Responsible for helping employees to activate their medical and respond to their inquires about it
- Creating users for the new hires and request access for them.
Customer Service
Teleperformance Egypt
11.2020 - 08.2022
- Handling customers issues and inquires
- Make sure to provide professional service
- Ensure customer satisfaction
- Help customers if faced any issues with the application or vouchers.
Internship
First Abu Dhabi Bank (FAB)
07.2017 - 10.2017
Education
Bachelor Of Commerce - Accounting
Ain Shams University
07.2020
Skills
- Flexible
- Excel
- Fast Learner
- Problem solving
- Multitasking and Organization
- Handling Complaints
Internship
First Abu Dhabi Bank (FAB), 07/2017, 10/2017
Volunteer Experience
- PR Member, IEEE, Student Activity, 08/2019, 07/2020, Helped in organizing the international conference of microelectronics (ICM 2019)., Organized online sessions and contacted with speakers., Made deals with co-working spaces for interviews and sessions for IEEE.
- Volunteer, 57357 Hospital, 07/2019, 11/2020, Playing with the children to cheer them up, giving them positive energy, caring about their mental health and help them in anything they need.
Languages
Arabic
Native or Bilingual
English
Professional Working
Timeline
Admin Coordinator
Teleperformance Egypt
09.2022 - Current
Customer Service
Teleperformance Egypt
11.2020 - 08.2022
Internship
First Abu Dhabi Bank (FAB)
07.2017 - 10.2017
Bachelor Of Commerce - Accounting
Ain Shams University
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