Rania Saraj
West Chester,OH
Summary
Proven multitasker and dedicated team player, excelled in fast-paced environments at Kroger and Amazon, demonstrating strong work ethic and customer service excellence. Achieved high accuracy in transactions and order fulfillment, enhancing customer satisfaction and operational efficiency. Skilled in commercial equipment operations and chemical handling, consistently met tight deadlines, boosting productivity by 20%.
Overview
5
5
years of professional experience
Work History
Cashier
Kroger
05.2020 - 11.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
Cashier
Panera Bread
02.2020 - 12.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
Hostess
Chuys
06.2021 - 12.2021
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Front Line Back Cook
Piada Italian Street Food
12.2021 - 06.2022
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Communicated closely with servers to fully understand special orders for customers.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Picker Packer
Amazon
06.2022 - 01.2023
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Safely and securely loaded items to prevent damage during transport.
Professional Cleaner
Homemaid Cleaning
02.2023 - 12.2024
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
- Used time management and efficient cleaning methods to meet deadlines.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Removed trash, debris and other waste materials from premises.
Education
High School Diploma -
Lakota West
West Chester, OH05-2021
Skills
- Commercial equipment operations
- Chemical handling
- Waxing and buffing
- Multitasking proficiency
- Upholstery cleaning
- Strong work ethic
- Housekeeping
- Customer service
Timeline
Professional Cleaner
Homemaid Cleaning
02.2023 - 12.2024
Picker Packer
Amazon
06.2022 - 01.2023
Front Line Back Cook
Piada Italian Street Food
12.2021 - 06.2022
Hostess
Chuys
06.2021 - 12.2021
Cashier
Kroger
05.2020 - 11.2020
Cashier
Panera Bread
02.2020 - 12.2021
High School Diploma -
Lakota West
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