Ranjita Dhakal
Lexington,KY
Summary
Passionate upcoming nursing graduate that has received positive feedback in clinical evaluations to date. Possesses fundamental critical knowledge, remains driven and excels in patient- centered care as well as nursing skills. Special interest in emergency care.
Overview
5
5
years of professional experience
Work History
Customer Service Manager
Amazon
Lexington, KY
02.2021 - Current
- Coordinated between various departments to resolve complex problems that require multiple steps or involve multiple teams.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Implemented quality control measures to uphold company standards.
Teacher
wee care daycare and preschool
Lexington, KY
01.2020 - 09.2020
- Provided nurturing and appropriate environment for children of various ages.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Implemented behavior management techniques to ensure safety of all children in the facility.
Cashier
Krispy Kreme
Lexignon , KY
08.2019 - 11.2019
- Interacted with customers, managed product transactions, resolved customer conflicts, and answered questions, while advancing customer service and verbal communication skills.
- Maintained a clean and organized inventory, ensuring an efficient store layout for customer access and satisfaction.
Education
Associate degree in nursing (ADN)
Midway University
Midway, KY12-2024
Associate of Science -
Bluegrass Community And Technical College
Lexington, KY05-2022
Skills
- critical thinker
- Patient care and safety
- Vital signs and patient monitoring
- interpersonal care
- privacy/HIPAA regulations
- patient advocacy
Timeline
Customer Service Manager
Amazon
02.2021 - Current
Teacher
wee care daycare and preschool
01.2020 - 09.2020
Cashier
Krispy Kreme
08.2019 - 11.2019
Associate degree in nursing (ADN)
Midway University
Associate of Science -
Bluegrass Community And Technical College
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