Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Ranjith K V

Doha,Qatar

Summary

Hands on Services Team Lead with background in managing, training, and motivating service teams to achieve business goals. Known for fostering strong customer relationships, enhancing overall customer experience, and driving service through effective team leadership. Strengths include strategic planning skills, problem-solving capabilities, and the ability to drive team performance. Significant contributions in improving service delivery efficiency in previous roles.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Service Team Lead

Al MAAHAR HOLDING - Qatar Welding and Fabrication Suppliers W.L.L (Q-FAB)
AL WUKAIR, QATAR
10.2019 - Current
  • Responsible for overseeing all service activities related to Enerpac and Ingersoll Rand products.
  • Managing and providing leadership to a team of 5–10 technicians.
  • Planning and coordinating daily workshop operations to ensure efficient workflow, including tracking incoming and outgoing job assignments.
  • Handling all customer inquiries related to service jobs and technical support.
  • Providing technical support and guidance to customers, both remotely and on-site when required.
  • Managing and maintaining adequate stock levels of frequently used spare parts.
  • Performing inspection, repair, and testing of all Enerpac and Ingersoll Rand equipment.
  • Conducting regular onshore and offshore visits for winch repairs and annual maintenance, including management of OVK spare parts inventory.
  • Leading the service team to ensure strict adherence to safety protocols and quality standards.
  • Preparing and submitting weekly Health, Safety, and Environment (QHSE) inspection reports for the workshop.

Assembly / Service Engineer

Enerpac India Pvt Ltd
Bangalore, Karnataka
09.2013 - 10.2021
  • Diagnosed equipment malfunctions and implemented prompt repairs for customer satisfaction.
  • Maintained tools and equipment to ensure operational readiness and efficiency.
  • Developed detailed service reports outlining repair actions and recommendations for clients.
  • Visiting Enerpac dealers routinely and providing service support
  • Understanding application and providing customized enerpac product assemblies
  • Building Assembly setup for the new products in India.
  • Assembly and Testing of the Prototypes for the approval from Europe/US
  • Developed around 50+ models of Aluminum cylinders like Spring return cylinders, Hollow cylinders, Lock nut cylinders and double acting cylinders with different stroke lengths.
  • Trained by Assembly leader from Holland in the assembly and testing of hand pumps.
  • Brainstorming with the assembly team and improving the techniques of assembly in order to increase the productivity.

Production Engineer

Island Hydraulics (I) Pvt Ltd
Bangalore, Karnataka
09.2010 - 09.2013
  • A competent Mechanical Engineer with knowledge of production, process planning and customer support augmenting a highly creative and dynamic outlook.
  • Technical Expert with hands on experience in latest engineering packages like, AutoCAD etc and an ability to integrate technical knowledge with practical application.
  • Proficient in coordinating with the Suppliers / Vendors for material procurement, compiling Production / Inventory Reports, preparing Bill of Materials
  • Proactive professional equipped with thorough knowledge and technical understanding of design of intricate mechanical assemblies for accurate positioning and actuation.

Education

Diploma in Production Engineering -

RAJAJI INSTITUTE OF TECHNOLOGY
Salem
03-2010

Skills

  • Team leadership
  • Technical reporting
  • Product testing
  • Customer Handling
  • Site Training
  • Service coordination
  • Effective communication
  • Safety compliance

Accomplishments

  • Got outstanding performance award for work efficiency in Enerpac.
  • Recognitions award for successful completion of Bolt tensioner parts production for 1st time in INDIA for Reliance project
  • Got the Star of the year performance award for completed overhauling winch in less time period

Languages

Tamil
First Language
English
Intermediate (B1)
B1
Malayalam
Intermediate (B1)
B1
Kannada
Elementary (A2)
A2
Hindi
Beginner
A1

Certification

  • Trained and certified Engineer for Enerpac and Ingersoll Rand Products

Timeline

Service Team Lead

Al MAAHAR HOLDING - Qatar Welding and Fabrication Suppliers W.L.L (Q-FAB)
10.2019 - Current

Assembly / Service Engineer

Enerpac India Pvt Ltd
09.2013 - 10.2021

Production Engineer

Island Hydraulics (I) Pvt Ltd
09.2010 - 09.2013

Diploma in Production Engineering -

RAJAJI INSTITUTE OF TECHNOLOGY

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