Raphael Craig
Columbia,MD
Summary
Proven Environmental Service Technician with a track record of enhancing facility cleanliness and safety at Johns Hopkins Howard County Medical Center. Skilled in warehouse safety and teamwork, adept at resolving complex issues with exceptional service. Excelled in waste management and customer assistance, demonstrating a strong ability to improve operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Environmental Service Technician
Johns Hopkins Howard County Medical Center
06.2023 - Current
- Maintained patient and hospital confidentiality.
- Enhanced facility cleanliness by implementing efficient waste disposal and recycling procedures.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
Garden Associate
Home Depot
03.2020 - 01.2023
- Maintained a clean and inviting garden center environment for both employees and customers alike.
- Helped customers and offered immediate assistance with locating items and making selections.
- Restocked shelves with products, completed closing shift store tasks.
Amazon Air Associate
Amazon
11.2020 - 12.2021
- Resolved complex issues always with exceptional service.
- Scanned in/outbound packages, organized bulk packages by location, identify damaged packages.
Education
High School Diploma -
The Piney Woods School
Piney Woods,MS05-2010
Skills
- Warehouse safety
- Teamwork
- Stock rotation
- excellent customer service
Timeline
Environmental Service Technician
Johns Hopkins Howard County Medical Center
06.2023 - Current
Amazon Air Associate
Amazon
11.2020 - 12.2021
Garden Associate
Home Depot
03.2020 - 01.2023
High School Diploma -
The Piney Woods School
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