Gilbert Flores
Fresno,CA
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
13
13
years of professional experience
Work History
Environmental Service Technician
Community Regional Medical Center Of Fresno
06.2022 - Current
- Monitored spaces for environmental safety hazards.
- Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Maintained detailed records of all sanitation activities for billing and tracking purposes
- Responded to emergency sanitation needs in prompt and professional manner, alerting hazmat professionals in alignment with OSHA requirements.
Customer Service Specialist
CVS Pharmacy
10.2018 - 04.2024
- Cash handling with zero error rate, provide customer service excellence every day
- Merchandise, check out dates, enroll customers in CVS care pass program.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Responded to customer requests for products, services, and company information.
Construction Worker
Sandcastle Development
06.2021 - 05.2022
- Clean and prepare construction sites by removing debris and possible hazards
- Load or unload building materials to be used in construction
- Build or take apart bracing, scaffolding, and temporary structures.
Volunteer
Lions Baseball Little League
06.2015 - 06.2018
- Baseball Coach
Volunteer
Valley Children’s Hospital/Walgreens Pharmacy
06.2011 - 06.2015
- Food Server/Cash Handler/Assistant to Campaign organizer
Education
High School Diploma -
Bullard High School
Fresno, CA06.2017
Skills
- Customer Service
- Construction Laborer
- Merchandising
- Cash Handling
- Out dates
- Stocking
- Inventory prep
- Warehouse rotation
- Room setup
- Sanitation
Recognition
- Received recognition from district manager for enrolling customers in the care pass program at a high rate.
- I have been asked by my supervisor to take lead at construction site. He liked the way I worked and asked me to lead the team by my examples! Set the tone and pace of the work environment.
References
- Jessica Abundis, 559-259-7848, jes4u79@gmail.com, Pacific Gas and Electric Company/ CSR/CCO FRESNO/ LANID JQAS
- Marcos Flores, 559-720-5723, AT&T /Splicing Tech San Francisco, Known for 23 years
Leadership Experience
I have been taught to be the hardest worker in the room. I have common sense that leads me to my goals and achievements. I will take lead when always needed without hesitation
Timeline
Environmental Service Technician
Community Regional Medical Center Of Fresno
06.2022 - Current
Construction Worker
Sandcastle Development
06.2021 - 05.2022
Customer Service Specialist
CVS Pharmacy
10.2018 - 04.2024
Volunteer
Lions Baseball Little League
06.2015 - 06.2018
Volunteer
Valley Children’s Hospital/Walgreens Pharmacy
06.2011 - 06.2015
High School Diploma -
Bullard High School
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