Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ashley Culley

Tampa,FL

Summary

Highly dedicated professional with solid experience leading teams toward goal-oriented results. Known for my ability to inspire, coordinate, and guide workgroups in challenging and fast-paced environments. I bring proven skills in decision-making, conflict resolution, and effective resource management. My focus is on cultivating a culture of collaboration, high performance, and continuous improvement. Deeply committed to talent development and achieving sustainable outcomes through purpose-driven leadership

Overview

9
9
years of professional experience
1
1
Certification

Work History

Environmental Service Technician

Moffitt Cancer Center
Tampa, Florida
04.2021 - Current
  • Took care of rooms before patient admission or after discharge according to changing furniture and cleaning needs.
  • Cleaned and sanitized 22 or more rooms daily.
  • Led strategic planning and implementation of long-range plans for environmental programs.
  • Utilized chemicals in correct quantities to maintain cleanliness of floor and touchpoint areas.

Janitorial Supervisor

Staff Pro Inc
Tampa, Florida
06.2018 - 03.2020
  • Maintained equipment with focus on preventive and predictive methods to keep costs low and avoid breakdowns.
  • Checked quality of work regularly through inspections and official assessments.
  • Trained staff to follow team standards and use efficient techniques.
  • Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
  • Managed team supplies to maintain budgets and meet work demands.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Costumer Service

UNO Call Center
Santiago, DR
01.2016 - 01.2018
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Trained new managers on store procedures, policies, and customer service, promoting outstanding customer service.
  • Greeted guests and provided customer service support.
  • Developed processes for improving customer service operations.

Education

Bachelor of Science - Bioanalist

Universidad Tecnologica De Santiago
Santiago,DR
12.2017

BBA - Health Service Manangement

Ana G Mendez Univerity
Tampa

Some College (No Degree) - English

Brewster Technical Center
Tampa, FL

Some College (No Degree) - Phlebotomy

Aqguilas International Institute
Tampa

Skills

  • Team leadership
  • Customer service
  • Staff training
  • Chemical handling
  • Preventive maintenance
  • Problem solving
  • Strategic planning
  • Process improvement
  • Data collection and analysit
  • Teamwork
  • Technical& Software Skills

Certification

  • Phlebotomy Technician (PT)

References

  • Angis Cordero 813-327-1173
  • Guarionex Loveras (407)-960-9623
  • Leinys Javier (813)-650-5160

Timeline

Environmental Service Technician

Moffitt Cancer Center
04.2021 - Current

Janitorial Supervisor

Staff Pro Inc
06.2018 - 03.2020

Costumer Service

UNO Call Center
01.2016 - 01.2018

Bachelor of Science - Bioanalist

Universidad Tecnologica De Santiago

BBA - Health Service Manangement

Ana G Mendez Univerity

Some College (No Degree) - English

Brewster Technical Center

Some College (No Degree) - Phlebotomy

Aqguilas International Institute

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Ashley Culley