Raphael Nicholson
Geronimo
Summary
Experienced leader with a strong focus on team collaboration and achieving results seeks a role in assisting and organizing operations within retail environments. Proven ability to adapt to changing needs, ensuring smooth workflow and customer satisfaction. Skilled in inventory management, customer service, and maintaining safe, organized workspace. Reliable, flexible, and driven to support team success.
Overview
39
39
years of professional experience
Work History
Lot Associate
Home Depot
02.2025 - Current
- Responded to customer requests efficiently and with knowledgeable assistance.
- Assisted team members with loading and unloading merchandise for efficient customer service.
- Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
- Assisted customers with unloading and loading material to and from vehicles.
Maintenance Technician
IDEAL Construction Company
01.2019 - 08.2024
- Performed routine repairs and maintenance on plumbing, electrical, and HVAC systems
- Conducted preventive maintenance to ensure the longevity of property assets
- Responded to tenant maintenance requests promptly and efficiently
- Supervised and trained junior maintenance staff
- Managed inventory of maintenance supplies and equipment
- Received and completed work orders from residents and management to ensure timely resolution of maintenance issues
Carpenter
Cayman Structural Group ltd
02.1986 - 08.2024
- Collaborated with construction team to renovate and remodel apartment units
- Read and interpreted blueprints for plumbing, electrical, and HVAC systems
- Measured and cut materials to repair and maintain plumbing, electrical, and HVAC systems
- Installed and finished custom cabinetry and millwork for apartment units
- Worked independently to address maintenance issues in a timely manner
- Maintained accurate records of maintenance activities and inspections
Masonry Laborer/Carpenter
Pronamic Builders and Construction
01.2004 - 12.2018
- Read and interpreted blueprints and technical drawings to determine project specifications
- Performed metal stud framing and concrete forming for various projects
- Utilized power tools and hand tools efficiently for masonry tasks
- Collaborated with team members on construction sites to ensure timely project completion
- Renovated existing structures by assessing needs and implementing appropriate solutions
- Maintained a clean and organized work area to promote safety and efficiency
- Assisted in the maintenance and repair of plumbing, electrical, and HVAC systems (original)
- Ensured compliance with safety regulations and building codes (original)
- Supported senior technicians in troubleshooting and resolving maintenance issues (original)
Education
Woodford Seventh Day Adventist School
05.1978
Skills
- Preventive Maintenance
- Troubleshooting and Problem-Solving
- Tenant Relations
- Inventory Management
- Communication Skills
- Carpentry
- Heavy lifting
- Warehouse operations
- Cart collection
- Technical aptitude
- Customer service
Timeline
Lot Associate
Home Depot
02.2025 - Current
Maintenance Technician
IDEAL Construction Company
01.2019 - 08.2024
Masonry Laborer/Carpenter
Pronamic Builders and Construction
01.2004 - 12.2018
Carpenter
Cayman Structural Group ltd
02.1986 - 08.2024
Woodford Seventh Day Adventist School
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