Raphael Osagiede
Brooklyn,NY
Summary
High-performing agile program manager with a passion for the IT industry and cross industries. A decade of experience impacting positive organizational outcomes through agile methodologies and optimizing workflow amongst people, process, and product. Confident in ability to collaborate with cross-functional teams to solve complex, high-stakes problems. Committed to continuous improvement and contributing to team success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Snr Agile Project Manager
Publicis Sapient
New York, NY
01.2022 - Current
- Lead end-to-end project management activities, ensuring strict adherence to agile principles and Scrum methodologies.
- Collaborate seamlessly with finance team members and stakeholders to meticulously define project scope, objectives, and deliverables.
- Develop comprehensive project plans, detailed timelines, and resource allocations, consistently delivering projects on time and within budget.
- Proactively monitor project progress, identify potential risks, and swiftly implement mitigation strategies to ensure smooth project execution.
- Facilitate productive meetings with cross-functional team members and business partners, ensuring alignment, issue resolution, and conflict resolution.
- Engage with key stakeholders to deeply understand project requirements, priorities, and strategic objectives, providing regular, clear updates through presentations and reports using PowerPoint.
- Utilize Jira and other relevant tools to expertly manage project workflows, track tasks, and maintain accurate and up-to-date project documentation.
- Articulate and manage engagement commercial metrics including client outcomes, leakage, burn rate, revenue and margins, etc. to support account health and account level planning within the industry vertically.
- Evaluated projects for issues, alleviating problems and distractions to meeting team goals.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout the program increment.
- Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
- Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
- Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
- Worked to gather customer requirements, clarify specifications and translate into product backlog.
- Identified potential project risks and helped developed mitigation plans to resolve potential issues.
- Assessed team metrics and worked to drive improvements and innovate new approaches.
IT Team Lead
Pro4ia Inc
New York, NY
09.2021 - 01.2022
- Organizing and facilitating project planning, daily stand-ups, reviews, retrospectives, sprint/release planning, demos and other Scrum-related meetings.
- Adopt ServiceNow into daily reporting, help desk request, network configuration, and modification of over 1500 CI's with Reporting Categories.
- Tracking and communicating team velocity and other development metrics with, and to all affected teams and management.
- Ensuring the development team is practicing core agile principles.
- Working with local and remote teams to accomplish their intelligent feature.
- Defining and deploying new product development processes and in facilitating the continuous improvement of existing processes.
- Identifying opportunities to improve and enhance our customers experience with ServiceNow.
Scrum Master
Lafarge Africa Plc
Abuja, Nigeria
09.2015 - 10.2020
- Work with cross-functional team of to drive end-to-end automation and indexing of completed work order packages.
- Use of Iterative and innovative sprint planning techniques like IP workshops geared towards laying the footprint for continuous exploration, integration and continuous delivery.
- Provided insight around best practices for coordinating and conducting of daily standard up meetings with offshore development team.
- Stakeholder management and product strategy.
- Responsible for driving the design and development of agile best practices and standards for the development team.
- Use of Jira tool to track story development, burn up charts and traceability management.
- Developed roadmaps for predictive team velocity through tracking and analyzing team capacity against velocity rate.
Client Engagement Analyst
Lafarge Africa Plc
Abuja, Nigeria
04.2014 - 08.2015
- Customer inquiry routing and management.
- Supported functional managers in determining key metrics and performance indicators.
- Customer retention and acquisition strategic planning.
- Requirement elicitation and gathering.
- Assisted in continuous improvement activities that fostered greater ROI.
Education
Associate of Science - Business Administration And Management
Sullivan County Community College
Loch Sheldrake, NY05.2021
Marketing in A Digital World -
University of Illinois At Urbana-Champaign
Champaign, IL03.2018
Bachelor of Science - Electrical/Computer Engineering
Federal University of Technology
Minna, Niger-State, Nigeria.10.2011
Skills
- Business Relationship Management
- Process and Product Management
- Software Development Life Cycle (SDLC)
- Risk Management
- Stakeholder management
- Adobe Experience Manager (AEM)
- Proficient in Atlassian JIRA and Confluence
- Proficient in Azure clouds & Azure DevOps
- Proficient in MS Suite and Power BI
- Proficient in oracle SQL
Certification
- Project Management Professional (PMP)
- Agile Project Management
- SAFe 5 Agilist
- SAFe Product Owner/Product Manager
- Scrum Master Certified (SMC)
- Certified Google Project Manager
Timeline
Snr Agile Project Manager
Publicis Sapient
01.2022 - Current
IT Team Lead
Pro4ia Inc
09.2021 - 01.2022
Scrum Master
Lafarge Africa Plc
09.2015 - 10.2020
Client Engagement Analyst
Lafarge Africa Plc
04.2014 - 08.2015
Associate of Science - Business Administration And Management
Sullivan County Community College
Marketing in A Digital World -
University of Illinois At Urbana-Champaign
Bachelor of Science - Electrical/Computer Engineering
Federal University of Technology
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