Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Raphael Saraiva

Round Rock,Tx

Summary

Multilingual professional with diverse experience in customer service, sales, and detail-oriented work. Demonstrates strong interpersonal skills, adaptability, and a proactive approach to problem-solving in fast-paced environments.

I am motivated with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences. Seeking to leverage my unique skill set and multicultural background to contribute to innovative teams.


Overview

5
5
years of professional experience
2
2
years of post-secondary education
3
3
Languages

Work History

Server

Olive Garden
05.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Developed strong sales skills in a fast-paced restaurant environment
  • Quickly established rapport with customers, enhancing dining experiences
  • Demonstrated ability to work efficiently under pressure
  • Collaborated effectively with team members to ensure smooth service operations

Lead Busser

Olive Garden
05.2022 - 05.2023
  • Demonstrated strong teamwork abilities by consistently collaborating with colleagues across departments, fostering a cooperative work environment that increased productivity and enhanced guest satisfaction.
  • Assisted team members during busy periods, ensuring seamless operations and excellent guest experiences.
  • Exhibited initiative by identifying and completing tasks without prompting
  • Maintained a high level of organization and efficiency in a dynamic setting

Car Detailer

Nelson Automotive
05.2020 - 12.2020
  • Demonstrated exceptional attention to detail in vehicle preparation doing on average 3 cars a day
  • Consistently delivered high-quality results, meeting exacting standards
  • Developed systematic approaches to task completion, improving efficiency

Education

Associate of Business Administration - Marketing

Austin Community College
Austin, TX
08.2022 - Current

Skills

  • Languages: Fluent in English and Portuguese; Academic knowledge of Spanish

  • Customer Service

  • Sales and Interpersonal Communication

  • Attention to Detail

  • Time Management

  • Adaptability

  • Proactive Problem-Solving

  • Strong work ethic

  • Hospitality service expertise

Interests

Stock trading (ETFs, Mutual funds, etc)

Learning about Languages and Cultures

Timeline

Associate of Business Administration - Marketing

Austin Community College
08.2022 - Current

Server

Olive Garden
05.2022 - Current

Lead Busser

Olive Garden
05.2022 - 05.2023

Car Detailer

Nelson Automotive
05.2020 - 12.2020

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Raphael Saraiva