RAPHAEL C. OKOYE
Social Worker
PITTSBURG,PA
Summary
A versatile and results-driven professional with over 15 years of experience working and
managing state government agencies, as well as managing community-based
programs for donor-funded initiatives in Nigeria. Extensive work experience with both
the state government and international donor agencies has allowed for the
development and implementation of strategies that align with overall agency and
government objectives. Proven track record of success in analyzing project aspects,
investigating financial expenditures, optimizing costs, improving operational efficiency,
and consistently meeting key program deliverables. Known for integrity and high
professional standards, excels as a team player with strong supervisory and
relationship-building abilities. Extensive client service roles have developed tact and
diplomacy while working within demanding customer-focused environments.
Productive and positive leader with the right attitude, knowledge, and experience to
tackle new challenges, perform well under pressure, and achieve commendable
success.
Overview
15
15
years of professional experience
6
6
Certification
Work History
Senior Special Assistant/General Supervisor
Anambra State Government
2018.03 - 2022.03
- Maintained confidentiality of sensitive information while managing correspondence, reports, and documents on behalf of executive staff.
- Served as a trusted point of contact for clients or vendors requiring assistance from senior leadership.
- Developed strong relationships with internal and external stakeholders to optimize collaboration and achieve common goals.
- Managed high-level projects successfully by coordinating resources, meeting deadlines, and staying within budget constraints.
Managing Director/CEO
Anambra State Transport Company.
2015.01 - 2018.02
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
Senior Medical Social Worker
Center For Clinical Care And Clinical Research
2008.09 - 2014.02
- Increased patient satisfaction with hospital stays by conducting assessments and identifying strategies to address psychosocial concerns.
- Developed cultural competence within the healthcare team by delivering training sessions on diversity and inclusion best practices.
- Assisted patients in navigating complex healthcare systems by providing information on available resources and support services.
- Supported families during difficult medical decisions by offering guidance, advocacy, and counseling services as needed.
Education
Bachelor of Science - Social Work And Community Development
University of Nigeria Nsukka
Nsukka, Enugu State Nigeria07.2006
High School Diploma -
University of Nigeria
Nsukka, Enugu State Nigeria02.2002
Skills
- Office Administration
- Employee Supervision
- Payroll Processing
- Executive Support
Certification
- Project Management , Kaduna Business School , Nigeria. 2012.
Timeline
Senior Special Assistant/General Supervisor
Anambra State Government
2018.03 - 2022.03
Managing Director/CEO
Anambra State Transport Company.
2015.01 - 2018.02
Senior Medical Social Worker
Center For Clinical Care And Clinical Research
2008.09 - 2014.02
Bachelor of Science - Social Work And Community Development
University of Nigeria Nsukka
High School Diploma -
University of Nigeria
- Project Management , Kaduna Business School , Nigeria. 2012.
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