Raquel Camacho-Cox
Killeen,TX
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
10
10
years of professional experience
1
1
Certification
Work History
PSE Clerk
United States Postal Service, USPS
Killeen, TX
12.2021 - 12.2022
- Reported any irregularities or damages to supervisor immediately.
- Performed manual distribution of mail to designated areas.
- Distributed bulk mailings according to established procedures.
- Scanned barcodes on packages for tracking purposes.
- Sorted letters according to post office regulations.
Customer Service Representative
Baylor Scott & White Hospital
Temple, TX
03.2022 - 08.2022
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Answered anywhere between 200-300 incoming calls daily, answered questions, and provided information regarding hospital services.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Ensured compliance with safety regulations and company policies.
- Participated in team meetings discussing changes in procedures or processes.
- Relayed work orders, messages or information using telephones or two-way radios.
- Relayed work orders and information between work crews, supervisors, and field personnel.
Security Officer
Priebe Security
Austin, TX
08.2019 - 08.2020
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Checked for safety hazards and took corrective action when necessary.
- Operated communication systems between officers stationed throughout the facility.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Verified photo IDs and tickets to allow guests passage.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Correctional Officer
TDCJ
Gatesville, Texas
01.2018 - 05.2019
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities that could pose a threat to security.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Police Officer
Virgin Islands Police Department
Christiansted, USVI
09.2012 - 01.2018
- Conducted traffic stops in accordance with departmental protocol.
- Patrolled assigned areas to detect and prevent criminal activity.
- Provided testimony in court when necessary concerning investigations conducted.
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
- Ensured compliance with local laws by performing periodic safety inspections of businesses.
- Arrested suspects following established procedures while exercising caution and good judgment.
- Utilized various technologies including computers, cameras, and radar guns to complete job duties.
- Performed searches for missing persons using a variety of investigative methods.
- Developed positive relationships with members of the community through outreach programs.
- Attended training sessions to maintain proficiency in law enforcement techniques.
- Investigated suspicious persons or activities to determine if criminal activity was present.
- Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
- Served criminal warrants and subpoenas to suspects in public and private locations.
- Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
- Responded promptly to activated alarms for fires and burglaries.
- Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance.
Education
Certifications - Medical Assisting
The Training Center Of Central Texas
Harker Heights, TX03-2022
Business Management
Strayer University
Washington, DCSkills
- EMR Software
- Venipuncture Expertise
- ICD-10 Coding
- HIPAA Compliance
- OSHA Compliance
- Appointment Scheduling
- Vital signs monitoring
- Medical Terminology
- Patient Assessment
- Electronic Health Records Management
- Basic Life Support
- ECG rhythm interpretation
- Written Communication
- Time management abilities
- Multitasking
- Professionalism
- Teamwork and Collaboration
- Blood collection
- Infection Control
- Sanitation and sterilization
- Patient Care
- Quality Control
Certification
- Certified Medical Administrative Assistant
- Certified Medical Assistant
- Certified EKG Technician
- Certified Phlebotomy Technician
- Basic Life Support
Timeline
Customer Service Representative
Baylor Scott & White Hospital
03.2022 - 08.2022
PSE Clerk
United States Postal Service, USPS
12.2021 - 12.2022
Security Officer
Priebe Security
08.2019 - 08.2020
Correctional Officer
TDCJ
01.2018 - 05.2019
Police Officer
Virgin Islands Police Department
09.2012 - 01.2018
Certifications - Medical Assisting
The Training Center Of Central Texas
Business Management
Strayer University
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