Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Stone

Lincoln,NE

Summary

Efficient PSE Clerk known for high productivity and ability to complete tasks swiftly. Possess specialized skills in mail processing, customer service, and data entry. Excel at communication, time management, and problem-solving, ensuring smooth operation in fast-paced environments. Ready to leverage abilities to enhance operational efficiency and customer satisfaction.

Overview

25
25
years of professional experience

Work History

PSE Clerk

USPS
Greenwood, NE
06.2021 - Current
  • Assisted customers with their postal needs, such as sending packages and buying stamps.
  • Organized mail into appropriate categories and sorted them according to post office regulations.
  • Processed money orders, certified letters, and other payment transactions.
  • Scanned documents for mailing purposes and generated labels for outgoing items.
  • Provided customer service support to clients over the phone, via email or in person.
  • Maintained accurate records of all incoming and outgoing mail items.
  • Verified addresses on envelopes before delivery to ensure accuracy of destination.
  • Performed data entry duties for tracking mail and other related activities.
  • Operated mail processing equipment and manually sorted mail.
  • Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
  • Processed payments and handled cash using point of sale (POS) computer system.
  • Help customers fill out change of address forms and reports for lost or stolen mail.
  • Responded quickly to inquiries from customers regarding postal services offered by the post office.
  • Deliver mail and parcels to PO Boxes in a timely manner

Caregiver

Aging Partners
Lincoln, NE
02.2020 - 10.2022
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Monitored vital signs including blood pressure, temperature and pulse rate.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Accompanied clients to social events such as movies or plays.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.

Quality Control Inspector

Molex
Lincoln, NE
01.2017 - 09.2019
  • Inspected products for defects and conformance to customer specifications using precision measuring instruments.
  • Monitored production processes to ensure quality standards were met and documented results of inspections.
  • Verified accuracy of product labels, including expiration dates and lot numbers.
  • Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
  • Maintained records of all nonconforming products and completed corrective actions as required.
  • Created and maintained records of all inspections, tests, and findings.
  • Collaborated with management to discuss effective plans for resolving major quality problems.
  • Maintained accurate records of quality reports, statistical reviews, and relevant documentation.
  • Performed visual inspections of finished products.
  • Conducted tests on product samples and recorded results.
  • Participated in technical trainings and workshops to improve skills set and boost overall knowledge.
  • Maintained lab cleanliness and safety standards.
  • Calibrated, validated or maintained laboratory equipment.
  • used machines to test products
  • Removing products that don't meet specifications from the molding machines

Daycare Owner

Self-employeed
Lincoln, NE
03.2012 - 12.2018
  • Organized activities such as games, arts and crafts, music, outdoor playtime, story time, field trips and other educational programs.
  • Performed regular inspections of the facility and equipment to ensure safety standards were met.
  • Maintained records of attendance, meals served and other important information regarding each child's progress.
  • Drafted monthly budget plans for operating expenses including staffing costs, supplies and materials purchases.
  • Managed day-to-day operations including scheduling shifts, ordering supplies and managing payroll records.
  • Coordinated with parents or guardians regarding their child's development progress.
  • Monitored inventory levels of food items, toys and other necessary supplies needed for daily operations.
  • Prepared weekly reports detailing any incidents that occurred during the week involving children in care.
  • Managed financial analytics of Medicaid, HMO, private billing and collections.
  • Implemented creative and educational curriculum to promote expression and individuality with varying daily activities.
  • Cultivated safe and happy child-friendly environment by implementing effective security, sanitation and policies and procedures.

Assistant Store Manager

Express Stop
Lincoln, NE
01.2006 - 02.2012
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Maintaining the stores image, keeping it clean and stocking shelves

Machine Operater

Lincoln snacks Comp.
Lincoln, NE
04.2000 - 11.2001
  • Monitor the feed and speed of machines during the machining process.
  • Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
  • Adjust machine settings to complete tasks accurately.
  • Troubleshoot malfunctions in equipment or processes.
  • Inspect finished workpieces to ensure conformance with specifications.
  • Maintain records of completed work and production data including volume produced and time required for each task.
  • Unload finished products from machines onto conveyors or other transport systems.
  • Observe machine operations to detect any problems or defects in the finished product.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Record production information such as quantities produced and materials used on daily logs.
  • Carry out regular safety checks on machinery prior to operation.
  • Comply with company policies regarding quality control procedures.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Verified production orders prior to starting set-up.
  • Assisted with troubleshooting issues that arose with facility production processes.
  • Also trained to do Quality checks when regular quality person was off for the day

Education

High School Diploma -

SCC
Lincoln
02-1997

Skills

  • Data entry proficiency
  • Shipping and receiving
  • Document processing
  • Sales Support
  • Workplace Safety
  • Cash handling experience
  • Microsoft Office expertise
  • Mail Sorting
  • Package handling
  • Filing systems
  • Distribution Services
  • Mail delivery
  • Computer savvy
  • Production goal setting
  • Postal service product knowledge
  • Retail Sales
  • Documentation
  • Regulatory Compliance
  • Confidentiality
  • Equipment Operation
  • Salesmanship
  • Proficient in [Software]
  • Strong organization skills
  • Verbal/written communication

Timeline

PSE Clerk

USPS
06.2021 - Current

Caregiver

Aging Partners
02.2020 - 10.2022

Quality Control Inspector

Molex
01.2017 - 09.2019

Daycare Owner

Self-employeed
03.2012 - 12.2018

Assistant Store Manager

Express Stop
01.2006 - 02.2012

Machine Operater

Lincoln snacks Comp.
04.2000 - 11.2001

High School Diploma -

SCC

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Angela Stone