Raquel Delgado Castaneda
Las Vegas
Summary
Dedicated and organized employee with over 20 years of experience in fast‑paced business environments. Skilled in managing teams, ensuring operational efficiency, and maintaining high standards of customer service and compliance. Bilingual in English and Spanish, with a strong record of reliability, problem‑solving, and team development.
Overview
26
26
years of professional experience
Work History
Shift Manager
Higuchi Developer INC
Las Vegas
10.2009 - Current
- Supervised daily operations and coordinated team assignments to optimize business flow.
- Manage inventory control, cash handling, and credit card transactions with accuracy and compliance.
- Trained and mentored staff to meet performance goals and foster effective teamwork.
- Maintain adherence to safety regulations and company policies.
- Handled customer inquiries and issues with professionalism and efficiency to enhance customer satisfaction.
Shift Manager
Shift Enterprises
Las Vegas
06.2000 - 10.2009
- Oversaw shift operations, optimizing productivity while fostering staff morale.
- Monitored operational procedures, improving speed, consistency, and service quality.
- Implemented cost‑saving initiatives while maintaining compliance and safety standards.
- Provided exceptional customer service, cultivating repeat clientele and positive feedback.
Skills
- Operational Effectiveness
- Inventory Control
- Cash handling
- Safety compliance
- Customer Service Excellence
- Team Management
- Problem Solving
- Teamwork
Languages
English
Professional
Spanish
Professional
Timeline
Shift Manager
Higuchi Developer INC
10.2009 - Current
Shift Manager
Shift Enterprises
06.2000 - 10.2009