Raquel Encelan
San Diego,CA
Summary
Multi-talented clinical research professional proficient in handling patient information, laboratory samples, and compliance procedures for different clinical trials. Well-organized and hardworking with excellent communication and planning skills.
Overview
16
16
years of professional experience
Work History
Clinical Research Coordinator
CNRI San Diego
San Diego, CA
07.2023 - Current
- Took vital signs and collected medical histories as part of study protocols.
- Gathered and reviewed study data.
- Conducted screening interviews to determine eligibility of possible subjects.
- Monitored subject enrollment and tracked dropout details.
- Educated participants on studies and anticipated outcomes.
- Adhered to standards in areas involving data collection, research protocols, and regulatory reporting.
- Kept patient care protocols and clinical trial operations in compliance.
- Assessed records of each patient, reviewed databases and checked referrals to locate potential research study participants.
- Organized, analyzed and modeled study data.
- Reviewed medical records for accuracy of source documentation prior to database lock.
- Maintained accurate up-to-date tracking logs for all aspects of clinical research activities including but not limited to adverse events, serious adverse events, concomitant medications, lab results .
- Developed and maintained accurate and timely study databases.
- Monitored patient safety during clinical trials according to established guidelines.
- Conducted routine visits to research sites to ensure compliance with protocol requirements.
Lead Medical Assistant
General Dynamics NASSCO
San Diego, CA
11.2008 - 05.2023
- Monitored inventory levels of medical supplies and equipment in order to maintain adequate stock at all times.
- Responded quickly and efficiently to emergency situations within the healthcare facility.
- Developed effective strategies for improving customer service standards in order to increase patient satisfaction levels.
- Managed front office operations, including scheduling patient appointments and managing patient records.
- Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
- Reviewed patients' medical histories prior to their visits to ensure accuracy of information provided by the physician.
- Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
- Provided guidance and support for new employees during their orientation period.
- Assisted physicians in performing minor surgeries or procedures when needed.
- Supervised, trained and coached team of medical assistants.
- Documented notes during patient visits.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assisted back office patient processes to reduce office wait times.
Education
MBA - Business Administration
University of Phoenix
Tempe, AZ05-2023
Bachelor of Science - Healthcare Administration
University of Phoenix
Tempe, AZ05-2014
Skills
- Medication Dispensing
- Phlebotomy
- Trial oversight
- Case report management
- Specimen handling
- Documentation requirements
- Patient-focused care
- Patient Scheduling
- Lab equipment calibration
- Respiratory equipment training
- Preparing specimens and samples
- Medical Records Management
- Pulmonary function tests (PFTs)
- Electrocardiography (EKG)
- Customer Service
- Vital signs monitoring
- HIPAA Compliance
- Clinical Leadership
- Patient Care Coordination
- Staff Oversight
- Team building and supervision
- Inventory and supply management
- Data Entry
Timeline
Clinical Research Coordinator
CNRI San Diego
07.2023 - Current
Lead Medical Assistant
General Dynamics NASSCO
11.2008 - 05.2023
MBA - Business Administration
University of Phoenix
Bachelor of Science - Healthcare Administration
University of Phoenix
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