Raquel Gagliardi
Whitefish,MT
Summary
I'm knowledgeable in the way a kitchen is run and the systems implemented in commercial spaces with experience in a supervisor position for over 4 years along with additional restaurant experience. I've developed strengths in multi-tasking, time management, speed, and efficiency in the workplace.
Overview
5
5
years of professional experience
1
1
Certification
Work History
BARISTA
Montana Coffee Traders
09.2025 - Current
- Prepared high-quality coffee beverages according to customer specifications.
- Operated espresso machines and grinders, ensuring equipment efficiency and cleanliness.
- Assisted in training new baristas on beverage preparation and customer service protocols.
- Maintained inventory levels, restocking supplies as needed to meet demand.
- Delivered exceptional customer service, fostering a welcoming atmosphere for patrons while in a fast-paced dining environment.
- Cooperated with kitchen staff to ensure quality and consistency of dishes.
CAMP COUNSELOR
Montana Farmer's Union
06.2025 - 07.2025
- Managed multiple tasks simultaneously while supervising large groups of children.
- Adapted quickly to changing schedules and expectations while working as part of a team.
- Developed strong organizational skills by planning and executing daily camp activities for a group of children aged 7-18.
SUPERVISOR
John's Pizza & Subs
08.2021 - 02.2025
- Delegated tasks to team members according to individual strengths.
- Resolved customer complaints quickly and professionally while maintaining high standards of customer satisfaction.
- Trained new employees on proper sanitation techniques and safety protocols for handling food items.
WAITRESS
Carrabba's Italian Grill
05.2024 - 08.2024
- Demonstrated excellent customer service skills while working in a fast-paced environment.
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
- Managed multiple tasks simultaneously while maintaining high quality standards of service.
WAITRESS
The Viking Diner
08.2020 - 12.2020
- Assisted customers with menu selections and answered questions regarding food items and beverages.
- Processed payments accurately using POS systems and handled cash transactions efficiently.
- Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service.
Education
ASSOCIATE IN EDUCATION - CHILDHOOD EDUCATION CANDIDATE
SUNY Buffalo State University
Buffalo, NY05.2027
Skills
- Time management
- Customer service
- Kitchen safety
- Food safety and sanitation
- Opening and closing duties
- Espresso machine operation
- POS systems
- Cash handling
- Food preparation
Certification
CPR-Certified, American Heart Association, 2025
Timeline
BARISTA
Montana Coffee Traders
09.2025 - Current
CAMP COUNSELOR
Montana Farmer's Union
06.2025 - 07.2025
WAITRESS
Carrabba's Italian Grill
05.2024 - 08.2024
SUPERVISOR
John's Pizza & Subs
08.2021 - 02.2025
WAITRESS
The Viking Diner
08.2020 - 12.2020
ASSOCIATE IN EDUCATION - CHILDHOOD EDUCATION CANDIDATE
SUNY Buffalo State University