Raquel Galdamez
Temecula,CA
Summary
Results-driven administrative professional with over 10 years of experience in Human Resources and customer service. Led diverse HR functions in fast-paced environments, including hiring, training, and benefits administration. Collaborated with departmental leaders to enhance workplace safety and efficiency, fostering a positive culture that supports organizational success.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Personnel Administrator
Builders Fence Company, Inc.
Sun Valley, CA
01.2012 - 01.2017
- Managed hiring, training, benefits administration, safety protocols, and government correspondence, ensuring compliance and support for staff.
- Handled complex staffing challenges, including managing understaffing, mediating disputes, terminating employees, and enforcing disciplinary actions.
- Served as liaison between management and employees, addressing inquiries and resolving work-related issues to foster a positive workplace environment.
- Evaluated and maintained compliance with law, regulations, or standards.
College Assistant V
Pasadena City College Shatford Library
Pasadena, CA
08.2005 - 04.2012
- Supervised opening and closing procedures, ensuring safety and accurate cash handling.
- Supervised subordinates, delegated tasks, and ensured accurate performance while taking initiative on least-favored duties, fostering teamwork and motivating others.
- Received recognition during staff meetings for providing excellent customer service and a strong work ethic.
- Managed clerical tasks including checking in and out of books, distributing library cards, and processing late fees within the Circulation Department.
Education
Bachelor of Arts - Liberal Studies for Teacher Preparation
California State University, Los Angeles
Los Angeles, CAHigh School Diploma -
San Fernando Valley Academy
Northridge, CAAssociate of Arts -
Pasadena City College
Pasadena, CASkills
- Employee onboarding
- Pre-employment screening
- Benefits
- HR policies
- Employee relations
- Conflict resolution
- Situation assessment
- Supervisory skills
- Office management
- Excel proficiency
- Microsoft Word proficiency
- Bilingual communication (Fluent in Spanish)
- Collaboration skills
- Customer service skills
- Interpersonal skills
Certification
- In-Home Supportive Services Certification (Currently listed as a Provider in the San Diego County Area)
- Real Estate Agent License
- Certificate in Education (in progress)
Timeline
Personnel Administrator
Builders Fence Company, Inc.
01.2012 - 01.2017
College Assistant V
Pasadena City College Shatford Library
08.2005 - 04.2012
Bachelor of Arts - Liberal Studies for Teacher Preparation
California State University, Los Angeles
High School Diploma -
San Fernando Valley Academy
Associate of Arts -
Pasadena City College