Raquel Garcia
San Antonio,TX
Summary
Dependable Market Representative develops and executes marketing plans prioritizing sustainable growth. Contributes to organizational promotion by emphasizing brand awareness and customer loyalty. Innovative professional consistently formulates practical promotion concepts.
Overview
23
23
years of professional experience
Work History
Network Marketing Professional
Acme Technical Services
01.2019 - Current
- Promoting sales and engaging through social marketing platforms
- Increasing sales through live videos, in person promotions
- Providing excellent customer service by promptly resolving any issues via email, phone, messenger, or text
- Participating in weekly team trainings via Zoom.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Service Center: Store Automation Associate Retail System Analyst
CST Brands
01.2009 - 01.2018
- Liaison for over 100 electronic invoicing vendors
- Project Manager for updating attributes for several Point of Sale systems in PDI
- Exercising problem solving skills when testing new software, troubleshooting equipment and invoice discrepancies
- Project Manager for maintaining and distributing point of sale menu templates for over 950 Corner Store U.S
- Locations.
Store Automation: Back Office Technician
Valero Energy
01.2006 - 01.2009
- Processing and validating electronic invoices for over 100 vendors with 100% accuracy
- Reviewing and testing monthly promotions for discrepancies
- Providing second level support to troubleshoot pricing issues at the store level
- Generating sales queries in access for upper management.
Retail Systems: System Customer Support Associate I
Valero Energy
01.2003 - 01.2006
- Providing customer support for all corporate and wholesales stores
- Selected as a designated trainer for new employees
- Working with team members to provide accurate troubleshooting, while documenting calls and prompt customer service
- Designated team member to assist in advanced troubleshooting with wholesale locations on satellite setup and credit issues.
Claims: Claims Adjuster
Humana
01.2002 - 01.2003
- Processing medical claims in an accurate and timely manner
- Selected as a team member to be awarded claim overrides only after a couple months
- Accurately applying ICD and CPT medical codes.
Education
B.A. - Psychology of Organization & Development
The University of Incarnate Word
San Antonio, TXM.S. - Information Systems
St. Mary’s University
San Antonio, TXSkills
- Proficient in Microsoft Office Applications, including Power Point; Word; Outlook; Access; and Excel
- Social Media Marketing
- Data-driven decision-making
- Multitasking
- Attention to Detail
- Interpersonal Skills
- Time management abilities
Timeline
Network Marketing Professional
Acme Technical Services
01.2019 - Current
Service Center: Store Automation Associate Retail System Analyst
CST Brands
01.2009 - 01.2018
Store Automation: Back Office Technician
Valero Energy
01.2006 - 01.2009
Retail Systems: System Customer Support Associate I
Valero Energy
01.2003 - 01.2006
Claims: Claims Adjuster
Humana
01.2002 - 01.2003
B.A. - Psychology of Organization & Development
The University of Incarnate Word
M.S. - Information Systems
St. Mary’s University
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