Raquel Leija
Seguin,Texas
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Mental Health Associate
San Marcos Treatment Center
San Marcos, Tx
03.2023 - Current
- Worked with mentally ill teenage girls.
- Duties included: ensuring patient safety, observing and reporting changes in patient behavior, maintaining records of patient progress, and making sure their basic needs are met.
- Skills obtained: de-escalation skills, heightened sense of safety awareness, and a better understanding of mental illness.
English teacher
CDI April
Seoul, South Korea
07.2021 - 10.2022
- Taught 6 classes a day. Classes ranged from 5 students to 12 students. Worked with elementary-level students.
- Duties included preparing for lessons, class management, grading, and evaluating students' performance and English speaking skills.
- Skills obtained include the ability to communicate with others despite a language barrier, the ability to improvise and change teaching style from class to class, and empathy towards young children.
Wireless sales pro
Premium retail
Seguin, Texas
01.2021 - 06.2021
- Duties included constantly finding and engaging with customers, informing customers of new sales, and helping them find the right plan for them.
- Skills improved include self-confidence to start a conversation with a stranger and get my message out, time management, and achieving self-set goals.
Intern
Live Oak Living Community
San Marcos, Texas
01.2020 - 03.2020
- Worked with elderly people with disabilities, helped the residents with their daily routines, physical therapy, and taught small classes.
- Learned to be empathetic and patient with others because everyone learns at different levels and has different needs.
Team leader
Taco Cabana
Seguin, Texas
08.2015 - 03.2020
- Started as a cashier, was promoted to team lead within a year.
- Duties included managing a shift of 6 to 10 employees, training and ensuring all employees stayed on task, addressing customer complaints and finding solutions to their problems, and filing paperwork.
- Learned leadership, management, and problem-solving skills.
Education
Bachelors - Psychology, criminal justice
Texas State University
San Marcos, Texas01.2020
Associates - Psychology
San Antonio College
San antonio, Texas01.2017
Skills
- Bilingual English and Spanish
- Excellent customer service skills
- Behavioral Management
- Crisis Intervention
- Progress Monitoring
- De-Escalation Techniques
Timeline
Mental Health Associate
San Marcos Treatment Center
03.2023 - Current
English teacher
CDI April
07.2021 - 10.2022
Wireless sales pro
Premium retail
01.2021 - 06.2021
Intern
Live Oak Living Community
01.2020 - 03.2020
Team leader
Taco Cabana
08.2015 - 03.2020
Bachelors - Psychology, criminal justice
Texas State University
Associates - Psychology
San Antonio College
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