Successful Small Business Owner with 22 years experience, in the Jewelry industry. Built horizontal and vertical connections to improve professional relationships with vendors and clients.
Overview
22
22
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Small Business Co-Owner (Fine Jewelry)
Self-Employed
Chula Vista, CA
07.2002 - 01.2023
Boosted average customer count from less than a dozen in 2002 to close to 1,000 in 2022, through aggressive direct marketing & sales.
Resolved customer service issues with timely and professional resolutions.
Oversaw daily business operations and financial decisions to drive profitability and growth.
Supported company goals through careful reinvestment of profits.
Monitored and assessed industry trends, competitors and customer feedback to make informed decisions.
Implemented strategic plans to increase client acquisition.
Built loyal / long-term business relationships with clients.
Assistant Marketing Coordinator
San Diego County Hispanic Chamber Of Commerce
San Diego, CA
02.2001 - 05.2002
Boosted membership awareness with target customer demographics with print, and email campaigns.
Answered general marketing department inquiries by email, phone, and mail.
Established relationships with key community leaders and local media to secure press coverage and increase rapport and trust.
Used direct-marketing strategies to generate leads, and drive membership growth.
Planned and executed internal and external marketing events.
Continually maintained and improved company's reputation and positive image in markets served.
Secured long-term accounts by recommending strategies to promote and highlight membership benefits.
Psychological Research Assistant/Case Manager 1 at Aurora Behavioral Healthcare San DiegoPsychological Research Assistant/Case Manager 1 at Aurora Behavioral Healthcare San Diego