RAQUEL MARÍA SÁNCHEZ TEJADA
Santo Domingo Este,REPÚBLICA DOMINICANA
Summary
Experienced professional with a strong emphasis on professionalism, empathy, and responsibility. Known for reliability, attention to detail, and a passion for learning and organization. Skilled in providing advanced patient care in the medical field, including swift response in emergencies. Experienced in customer service and problem-solving in the call center industry.
Overview
16
16
years of professional experience
Work History
Associate
Hire Horatio
01.2024 - Current
Supervisor and Coordinator in Events and Casting
Amigos Para Un Bien
01.2020 - Current
- Supervised daily operations, ensuring team adherence to safety and quality standards.
- Trained new employees on operational procedures and best practices for efficiency.
- Coordinated workflow to optimize productivity and minimize downtime across shifts.
- Monitored team performance, providing feedback to enhance skills and improve outcomes.
General Physician (Law Internship)
Servicio Regional de Salud Valdesia (SRS) & SNS
06.2022 - 06.2023
Costumer Care Specialist – Bilingual
Radnet Imaging Center – Contact Centers Dominicana
11.2019 - 11.2019
Lifeguard & Certified CPR (Summer Work Program)
Aquasafe Pool Management Inc.
05.2019 - 09.2019
Bilingual Hotel Receptionist/Sales Representative Assistant Manager
IHG Hotels & Resorts – Alórica RD
09.2018 - 04.2019
Costumer Service Agent & Tech Support Boost Mobile
Conduent, Zona Franca
08.2017 - 08.2018
Accounting Assistant Intern
Supermarket Cumbre
01.2010 - 03.2010
Education
Doctor in Medicine -
Universidad Autónoma de Santo Domingo
01.2022
English Immersion Program - Advanced
MESCYT, Colegio San Francisco De Asís
01.2017
High School - Accounting Technician
Colegio Victor Manuel
01.2010
Skills
- Solving Problems
- Costumer Service
- Active Listening
- Management
- Organization
- Empathy
- Administrative Skills
- Written & Verbal Skills
LANGUAGES
Spanish: Native language
English: Advanced (C1 Advanced Level - 2022)
French: Basic
Training
- 2022 - ASistema De Salud En La República Dominicana, Colegio Médico Dominicano
- 2022 - Humanización De Los Servicios De Salud, Colegio Médico Dominicano
- 2019 - Lifeguard & CPR Training, Maryland, M.D., U.S.A.
- 2015 - Massage Therapist, Centro Técnico Reykis
- 2012 - Suture Course – First Aid Course – Surgery Technique, Facultad De Ciencias Morfológicas, UASD
- 2010 - Technical Courses in Microsoft Word, Excel, PowerPoint & Typewriting, Centro Técnico Reykis
Timeline
Associate
Hire Horatio
01.2024 - Current
General Physician (Law Internship)
Servicio Regional de Salud Valdesia (SRS) & SNS
06.2022 - 06.2023
Supervisor and Coordinator in Events and Casting
Amigos Para Un Bien
01.2020 - Current
Costumer Care Specialist – Bilingual
Radnet Imaging Center – Contact Centers Dominicana
11.2019 - 11.2019
Lifeguard & Certified CPR (Summer Work Program)
Aquasafe Pool Management Inc.
05.2019 - 09.2019
Bilingual Hotel Receptionist/Sales Representative Assistant Manager
IHG Hotels & Resorts – Alórica RD
09.2018 - 04.2019
Costumer Service Agent & Tech Support Boost Mobile
Conduent, Zona Franca
08.2017 - 08.2018
Accounting Assistant Intern
Supermarket Cumbre
01.2010 - 03.2010
English Immersion Program - Advanced
MESCYT, Colegio San Francisco De Asís
High School - Accounting Technician
Colegio Victor Manuel
Doctor in Medicine -
Universidad Autónoma de Santo Domingo
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