Raquel Melendrez
Miami,FL
Overview
7
7
years of professional experience
Work History
Full-Time Retail Consultant & Assistant Manager
Aesop Aventura
Aventura, Florida
01.2023 - Current
- Provides guests with the utmost care and hospitality within the store, and guides them through skin care and body care products.
- Promoted to Assistant Manager in 2025.
- Extensive knowledge of KPIs (Key Performance Indicators) and overall business acumen.
- Train and integrate new employees in the store, instilling proper Aesop company values and policies.
At-Home COVID-19 Vaccine Hotline
MCI Mass Markets
Remote, FL
01.2021 - 07.2021
- Provided information about the COVID-19 vaccine for callers, and created vaccine appointments for residents of the state of Florida.
- Worked closely with the Florida Department of Health and public health representatives.
Pet Counselor
Forever Love Puppies
Aventura, Florida
06.2020 - 09.2020
- Oversaw pet sales and loan/financing applications for customers.
- We would make sure that the nutritional and emotional needs were being met for the animals.
- Worked alongside vet technicians and veterinarians to provide healthcare to animals.
Sales Associate & Cashier
Victoria's Secret
Aventura, Florida
11.2019 - 06.2020
- Assisting customers with their lingerie needs.
- In a very high foot traffic sales environment, I would meet daily sales quotas, help customers make credit card payments, and open accounts for VS store credit cards.
Education
Bachelor of Arts - Sociology
Florida Atlantic University
Boca Raton, FL12-2028
Associate's Degree - Sociology
Broward College
08.2025
Skills
- Bilingual
- Teamwork and collaboration
- Effective and adaptive team player
- Strong communication skills
- Dependable and reliable
- Customer service
- Sales
- Inventory management
- KPI analysis
- Visual merchandising
- Employee training
- Store operations
Community Service
- Humane Society of Greater Miami, Helped take care of the cats and dogs with other volunteers and assisted staff in getting animals adopted., 01/01/16, 12/31/17
- Dr. Michael M. Krop Senior High School, Participated in class club, Homecoming Committee, assisted teachers with grading, and helped around the classroom., 01/01/16, 12/31/17
Timeline
Full-Time Retail Consultant & Assistant Manager
Aesop Aventura
01.2023 - Current
At-Home COVID-19 Vaccine Hotline
MCI Mass Markets
01.2021 - 07.2021
Pet Counselor
Forever Love Puppies
06.2020 - 09.2020
Sales Associate & Cashier
Victoria's Secret
11.2019 - 06.2020
Bachelor of Arts - Sociology
Florida Atlantic University
Associate's Degree - Sociology
Broward College