Raquel Mendoza
Grandview
Summary
Dynamic professional with extensive experience at Ross Store, excelling in customer service and cash handling. Proven ability to lead teams of over 30 associates, ensuring operational efficiency and training new hires. Bilingual in English and Spanish, with strong Microsoft Office skills, committed to enhancing customer experiences and achieving organizational goals.
Overview
9
9
years of professional experience
Work History
Cashier
Ross store dress for less
Sunnyside
08.2023 - Current
- Managed customer transactions using cash registers to ensure accurate and efficient processing.
- Scanned products to verify pricing accuracy during checkout procedures.
- Collected payments in cash or credit while maintaining a balanced register.
- Greeted customers upon entry and exit to enhance shopping experience.
- Processed merchandise returns and exchanges according to store policies.
- Balanced previous day's tills in cash office to maintain financial integrity.
- Deposited cash securely at bank and corporate locations as required.
- Ordered cash supplies by phone to ensure adequate register funding.
Repack supervisor
River Valley fruit
06.2016 - 08.2022
- Supervised 20 to 40 personnel, ensuring adherence to operational standards and efficiency.
- Facilitated communication of order flow and errors to Sales Department for prompt resolution.
- Trained new hires on fruit defects, varieties, packaging differences, and quality assessment.
- Coordinated with supervisors and Surma to fulfill daily order requests effectively.
- Demonstrated expertise in understanding fruit packages, varieties, sizes, and grades.
Education
GED -
YVCC
Grandview, WASkills
- Bilingual communication (English and Spanish)
- Customer service expertise
- Cash handling proficiency
- Microsoft Office skills
- Dependability and work ethic
- Computer literacy
- Effective written and verbal communication
- Quick learning ability
- Managed 30-plus associates to ensure daily quotes were met
Timeline
Cashier
Ross store dress for less
08.2023 - Current
Repack supervisor
River Valley fruit
06.2016 - 08.2022
GED -
YVCC