Raquel Paraoan
Sacramento,CA
Summary
Adept at multitasking and guest engagement, I enhanced customer satisfaction and increased sales through upselling and personalized service. Skilled in POS systems and safe food handling. My proactive approach and strong work ethic led to significant repeat business and team efficiency.
Overview
21
21
years of professional experience
Work History
Server
Chevys Fresh Mex
Elk Grove, CA
02.2021 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business
Server
Macaroni Grill
Elk Grove, CA
07.2009 - 08.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Crew Member
KFC
Elk Grove, CA
03.2004 - 04.2014
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Resolved customer complaints in a professional manner.
Education
Some College (No Degree) -
Cosumnes River College
Sacramento, CASkills
- Hardworking and Dedicated
- Exceptional customer service
- Food safety understanding
- Guest Engagement
- Dining crew workflow optimization
- Liquor, wine, and food service
- POS operation
- Table setting arrangements
- Wine Pairings
- Suggestive Selling
- Cash Handling
- Strong Work Ethic
Timeline
Server
Chevys Fresh Mex
02.2021 - Current
Server
Macaroni Grill
07.2009 - 08.2024
Crew Member
KFC
03.2004 - 04.2014
Some College (No Degree) -
Cosumnes River College
Similar Profiles
Coraima Navarro RojoCoraima Navarro Rojo
Server at FM Restaurant XRG, Chevys Fresh MexServer at FM Restaurant XRG, Chevys Fresh Mex
Cinthya AriasCinthya Arias
Food Server at Chevys Fresh Mex SOL LLCFood Server at Chevys Fresh Mex SOL LLC
Jesse EversJesse Evers
Host at Chevys Fresh MexHost at Chevys Fresh Mex