Audry Duberger
Orlando,FL
Summary
High-energy and focused individual seeking promising career. With limited work experience I am very eager and excited to learn new skills and techniques. Courteous, flexible, and reliable with a great customer service skills.
Overview
9
9
years of professional experience
Work History
Server
Cracker Barrel Restaurant
Orlando, FL
05.2021 - Current
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided exceptional service to high volume of daily customers.
- Trained new employees on restaurant procedures and plating techniques.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Upheld high standards of sanitation in accordance with health department regulations.
Server
Outback Steakhouse
05.2018 - 09.2019
- Learned and progressed in all stations on the line
- Dishwasher to Salad/Fry to Hot Side Cook
- Efficiently managing assigned table section including the pace and experience of each Guest following Outback hospitality standards
- Making memorable first and last impressions
- Using food and beverage menu knowledge to share favorites and provide recommendations
- Anticipating needs, processing Guests orders, and taking payment in hospitable, timely manner
Cashier
Dunkin’ Donuts
10.2017 - 01.2018
- Greet all customers with kindness and welcoming smile
- Accurately take food and drink orders
- Continuously clean work stations and dining area
- Refresh, brew and grind coffee so it is always fresh for customers
- Restock cups and food items as needed
- Assist bakers with any tasks they need help with
Cashier
Wendy’s
02.2016 - 08.2016
- Customer service, problem-solving, and basic computer skills
- Perform cleaning duties in the dining room
- Wipe off tables, retrieve trays, vacuum carpets, and sweep and mop floors
- Stock items as needed: napkins, condiments, and utensils
- Assist in opening or closing the store following all safety and health guidelines at all times
Skills
- Flexible scheduling
- Dependable and reliable
- Dedicated team player
- Organized
- Hardworking
- Detail-oriented
- Effective team player
- Works well under pressure
- Relationship-building
Timeline
Server
Cracker Barrel Restaurant
05.2021 - Current
Server
Outback Steakhouse
05.2018 - 09.2019
Cashier
Dunkin’ Donuts
10.2017 - 01.2018
Cashier
Wendy’s
02.2016 - 08.2016