Raquel Perez Castillo
Phoenix,AZ
Summary
Dynamic and dedicated professional with experience as a Volunteer at Maricopa County Sheriff Cadet, excelling in community outreach and crisis management. Proven ability to enhance public safety awareness and foster teamwork. Bilingual with strong customer service skills, committed to creating engaging environments and ensuring compliance with safety regulations.
Community-focused professional with background in volunteer initiatives, contributing to meaningful projects that enhance community well-being. Known for effective teamwork and adaptability in dynamic environments. Reliable and committed to fostering positive outcomes through collaborative efforts.
Overview
6
6
years of professional experience
Work History
Volunteer
Maricopa County Sheriff Cadet
Phoenix, AZ
10.2024 - Current
- Assisted in community outreach programs to enhance public safety awareness.
- Participated in training sessions to learn emergency response protocols and procedures.
- Supported senior deputies during events, ensuring compliance with safety regulations.
- Maintained accurate records of volunteer hours and community engagement activities.
- Developed skills in crisis management through hands-on experience during training exercises.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Babysitter
01.2024 - Current
- Supervised children's activities, ensuring safety and engagement through creative play.
- Assisted with homework and educational activities, fostering a supportive learning environment.
- Developed routines that promoted structure and discipline among children in care.
- Communicated effectively with parents regarding children's progress and daily activities.
- Maintained a clean and safe environment, adhering to health and safety guidelines consistently.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Spanish Interpreter
Phoenix, AZ
01.2020 - Current
- Resolved customer inquiries efficiently through multi-channel communication platforms.
- Collaborated with team members to enhance service delivery and streamline processes.
- Trained new staff on company policies and best practices for customer interaction.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
No Degree -
Franklin Police And Fire High School
Phoenix, AZ05-2028
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Leadership qualities
- Team collaboration
- Community service
- Time management
- Adaptability and dependability
- Customer service
- Public speaking
- Answering phones
- Event setup
- Event planning
- Professional appearance
- Foreign language proficiency
- Social media management
- Community outreach
Accomplishments
- Achieved graduating MSCO Cadet Academy through effectively helping with Learning how to speak to people and learn how to do CPR and became certified.
- Collaborated with team of 7 ranked member's in the development of a larger of student/ people interested in the Maricopa County Sheriff Office Cadet Program.
Languages
English
Native or Bilingual
Timeline
Volunteer
Maricopa County Sheriff Cadet
10.2024 - Current
Babysitter
01.2024 - Current
Spanish Interpreter
01.2020 - Current
No Degree -
Franklin Police And Fire High School