Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

RAQUEL SANDOVAL

Waukegan,Illinois

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Associate

Amazon
Waukegan, IL
10.2021 - Current
  • Supported management team to facilitate task completion and meet performance goals.
  • Completed day-to-day duties accurately and efficiently.

Cashier/Pricing Associate

Lewis Fresh Market
Waukegan, IL
08.2019 - 05.2020
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Helped customers find specific products, answered questions and offered product advice.
  • Maintained work area and kept cash drawer organized.
  • Worked closely with sales teams to assess profit margins and adjust items and categories.

CCAP Coordinator

YWCA
Gurnee
08.2016 - 05.2019
  • Accounting
  • Data Entry & Processing
  • Background Check Processor.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained updated knowledge through continuing education and advanced training.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Manager

Popeyes® Louisana Kitchen
North Chicago, IL
12.2012 - 09.2016
  • Enter & handled Deposits
  • Monitored staff performance and addressed issues.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Counted and balanced cashier drawers.
  • Completed day-to-day duties accurately and efficiently.

Front Desk

Express
Waukegan, IL
05.2016 - 08.2016
  • Taking and logging in paperwork
  • Scanning, Modifying and verifying paperwork.
  • Kept records of room availability and guest accounts, manually or using computers.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Greeted and welcomed guests in a professional manner.
  • Maintained daily paperwork including reports, logs and records related to front desk operations.
  • Stocked office supplies at the front desk area ensuring sufficient inventory levels are maintained at all times.
  • Processed incoming and outgoing mail daily.

Cashier

Knauz Auto Park BMW
Lake Bluff, Illinois
08.2008 - 06.2010
  • Performed other duties as assigned by management.
  • Understood and followed oral and written directions.
  • Completed day-to-day duties accurately and efficiently.
  • Filing
  • Sales.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had.

Education

Diploma, Pharmacy Technician - Pharmacy Technician

College of Lake County
Grayslake, IL

Skills

  • Bilingual: Spanish and English
  • Data Entry
  • Oral Communication
  • Attention to Detail
  • Customer Service
  • Time Management
  • Calendar Management
  • Administrative Support
  • Strong Problem Solver
  • Management Support

Certification

  • Illinois Pharmacy Technician License (#049212200)

Languages

Spanish
Native/ Bilingual

Timeline

Associate

Amazon
10.2021 - Current

Cashier/Pricing Associate

Lewis Fresh Market
08.2019 - 05.2020

CCAP Coordinator

YWCA
08.2016 - 05.2019

Front Desk

Express
05.2016 - 08.2016

Manager

Popeyes® Louisana Kitchen
12.2012 - 09.2016

Cashier

Knauz Auto Park BMW
08.2008 - 06.2010

Diploma, Pharmacy Technician - Pharmacy Technician

College of Lake County

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RAQUEL SANDOVAL