Overview
Work History
Education
Skills
Timeline
Generic

Raquel Stephens

Richmond,VA

Overview

20
20
years of professional experience

Work History

CEO

Reflection acrylics
Richmond, VA
03.2020 - Current
  • Developed and implemented strategic business plans to increase company profitability.
  • Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners.
  • Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
  • Web design
  • Product maker
  • Inventory
  • Sales representative
  • Banking

Store Supervisor

Hickory Farms
Richmond, VA
10.2019 - 10.2020
  • Banker, store opener, stock handler, customer service representative, shift changer, store management

Customer Service Cashier

Wendy's
Richmond
03.2016 - 06.2018
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Sales rep
  • Stocker
  • Lobby cleaner

Line Operator

Jimmy John's
Richmond
03.2017 - 04.2017
  • Performed quality checks on products to ensure they met customer specifications.
  • Set up and operated production equipment in accordance with established guidelines.
  • Maintained a clean and safe work environment by following all safety protocols.

Food Prep

Bojangles' Famous Chicken 'n Biscuits
Chesterfield , VA
04.2014 - 06.2014
  • Performed basic food prep tasks such as cutting vegetables or making sauces.
  • Supported the kitchen team with light food prep tasks during off-peak hours to improve service readiness.
  • Hired and trained new employees in all areas of cafeteria operations including cashiering, food prep and delivery.

Assistant Manager

Annette's
Richmond, VA
11.2006 - 04.2014
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.

Manager of Operations

Radio Shack Corporation
Richmond, VA
02.2005 - 09.2006
  • Developed and implemented operational policies and procedures to ensure efficient business operations.
  • Created and managed budgets for operational departments and monitored progress against goals.
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.

Education

John Marshall High School
Richmond, VA
06-2013

Skills

  • Financial Acumen
  • Sustainable business models
  • Talent Development
  • Operational Excellence
  • Business

Timeline

CEO

Reflection acrylics
03.2020 - Current

Store Supervisor

Hickory Farms
10.2019 - 10.2020

Line Operator

Jimmy John's
03.2017 - 04.2017

Customer Service Cashier

Wendy's
03.2016 - 06.2018

Food Prep

Bojangles' Famous Chicken 'n Biscuits
04.2014 - 06.2014

Assistant Manager

Annette's
11.2006 - 04.2014

Manager of Operations

Radio Shack Corporation
02.2005 - 09.2006

John Marshall High School
Raquel Stephens