Overview
Work History
Skills
Timeline
Generic

Raquel Villasenor

Maywood,Illinois

Overview

2026
2026
years of professional experience

Work History

Air Exports Operations

Schenker Inc/ BAX
Franklin Park, IL
04.1997 - 07.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Familiar with HTS codes and AES.
  • Beginner with Tango system.
  • Label makings and familiarize with freight.
  • Work with dock to move freight in a timely manner for customer.

Customer Service Representative

DSC Logistics
Melrose Park, IL
1990 - 1997
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Implemented process improvements to enhance service efficiency and customer satisfaction.
  • Analyzed feedback and developed strategies to improve overall customer experience.

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Spanish speaking

Timeline

Air Exports Operations

Schenker Inc/ BAX
04.1997 - 07.2025

Customer Service Representative

DSC Logistics
1990 - 1997
Raquel Villasenor