Raquel Wolf
Oceanside,CA
Summary
Versatile and dependable, with a proven track record of exceeding client expectations at Cabo Bar and Grill through exceptional customer service and meticulous attention to detail. Skilled in multitasking across diverse roles, from cleaning services to child care, demonstrating problem-solving abilities and a bilingual edge. Achieved repeated bookings and enhanced client satisfaction, showcasing a friendly, positive attitude.
Overview
16
16
years of professional experience
Work History
Cleaning Services
Self Employed
San Diego, CA. & Corning, CA.
09.2008 - 06.2022
- Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
- Maintained clean, well-organized laundry facilities by overseeing tasks and scheduled routine cleaning services.
- Cultivated strong professional relationships with clients by communicating clearly about their needs and preferences regarding cleaning services.
- Enhanced client satisfaction by providing thorough and detail-oriented cleaning services.
- Maintained discretion when dealing with sensitive information found during the course of providing home cleaning services for clients'' peace of mind.
- Enhanced customer satisfaction by providing thorough window cleaning services.
- Enhanced client satisfaction by consistently providing thorough and detail-oriented cleaning services.
- Enabled a smooth transition for clients during relocation by providing move-in and move-out cleaning services tailored to their specific needs.
Bartender
Cabo Bar and Grill
Leucadia, CA.
02.2007 - 08.2009
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Assisted with inventorying beverage stock and bar supplies.
- Prepared garnishes by evenly slicing and pitting fruits.
- Created an attractive bar by strategically arranging bottles, displaying fresh herbs for drinks and polished glassware.
Daycare Worker
24 Hour Fitness
Encinitas, CA
01.2007 - 12.2008
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
- Led children in creative, athletic, and educational activities while maintaining a safe and orderly group.
- Monitored children's activities to verify safety and wellbeing.
- Made sure to exceed 24hour fitness guidelines and take parent / guardian special requests for children, such as child’s likes dislikes & or special needs.
- Increased parent satisfaction with regular communication about their child''s daily experiences.
Deli Service Clerk & Bakery
Vons Grocery Store
Encinitas, CA
01.2006 - 01.2007
- Provided exceptional customer service while handling high-volume periods at the deli counter without sacrificing quality or efficiency.
- Enhanced overall store image by maintaining a professional demeanor and appearance in accordance with company standards.
- Streamlined deli operations by maintaining a clean and organized workspace, ensuring efficient food preparation.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Prepared salads, soups and sandwiches for customers.
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
None -
Mar Vista High School
Imperial Beach, CASkills
- Cleaning Services
- Dependable and Responsible
- Attention to Detail
- Problem-Solving
- Customer Service
- Friendly, Positive Attitude
- Multitasking
- Child Care Experience
- Bilingual
RBS certified
Server # 313518917
Wife
A proud wife of 20 years, supporting and assisting in my husband’s ever growing construction company.
Timeline
Cleaning Services
Self Employed
09.2008 - 06.2022
Bartender
Cabo Bar and Grill
02.2007 - 08.2009
Daycare Worker
24 Hour Fitness
01.2007 - 12.2008
Deli Service Clerk & Bakery
Vons Grocery Store
01.2006 - 01.2007
None -
Mar Vista High School