Raquel De Sousa

• ProFile/file all electronic communications initiated/received by the supervising attorney.
• Logs in medical records to client files including mail, medical records, medical bills, hearing notices, discovery.
• Assisted attorney with reviewing and organizing witness reports.
• Collaborated with attorneys to develop strategies for each case.
• Open and manage claims through the DIA portal.
• Researched and analyzed legal issues and cases to provide accurate advice to clients.
• Contacted clients to schedule appointments and discuss progress of cases.
• Conducted detailed client intakes and entered information into company database.
• by all other team members.
• Maintain attorney calendars by scheduling reminders, conferences, hearings and meetings.
• Mail, fax, or arrange for delivery of legal correspondence to clients, opposing counsel, court
• officials, and other outside entities.
• Answer phone calls, take notes/messages and redirect calls when appropriate.
• File, organize, scan, copy and fax raw data documents and legal pleadings/documents in a
• timely and organized manner.
• Maintain client files with continual updating and filing copies of raw data documents
• (electronic/paper files) created within the office or received via mail, fax or email.
• Facilitate the completion of deadlines by maintaining multiple agendas and provide timely
• reminders.

• Translating client documents between languages.
• Proofread, edit and revise translated documents.
• Sat in on meetings to provide members with oral translations of conversations and information.
• Delivered real-time, accurate oral translations and interpretations for clients.
• Facilitated communication for people with limited language proficiency.

• Filed court documents and legal pleadings with court clerk on behalf of attorneys.
• Prepared and drafted correspondence and legal forms to maintain communications.
• Managed accounts and client records, observing confidentiality, and extreme discretion.
• Handled office scheduling and made notes for deadlines, motions, and other important dates.
• Scheduled appointments, court appearances, and depositions.
• Completed electronic filings, initiated billing statements, and managed firm administrative matters.
• Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
• Prepared and managed attorney travel itineraries to optimize scheduling.
• Coordinated logistics for trials or hearings successfully such as booking travel accommodations for lawyers or witnesses while adhering to budget constraints.
• TimeKeeping and expenses report

• Assisting customers with completing loan applications
• Assisting with preparation of loan files and documentation requests for internal and external audits/exams.
• Completes loan documentation requests
• Responds to inquiries or refers inquiries to the appropriate department or person, and exhibiting the necessary follow through with customers and/or staff involved.
• Working with insurance policies and related reports; contacting agents; working closely with loan officers and customers to ensure proper insurance is received and maintained.
• Assisting loan officers and other personnel to ensure proper related documentation is prepared and/or provided.
• Types routine letters, reports and forms.

Personal Injury and Litigation

• Assisting the attorney with legal proceedings and case management, scheduling interviews and intakes, receiving payments, preparing cases to be file.
• Assisting with drafting, reviewing and filing of claims for all types including medical records, motions, discovery and settlement documents.
• Maintain client confidentiality through proper documentation and maintain good working relationships with clients, lawyers and insurance companies
• Provided administrative support to boost firm's document production and legal correspondence.
• Managing office scheduling and keeping accurate notes on deadlines, motions and other dates.
• Organizing and preparing case exhibits and evidence for trial.

Immigration

• Interviewing initial clients, understand needs and reporting the case status to the attorney
• Transplanting the process and requirements from attorneys to client
• Researching requirements for asylum and refugee status
• Obtaining visas
• Maintaining client files online and offline
• Updating clients on ongoing cases.
• Preparing and filing Dockets.
• Mailing and arranging for delivery of legal correspondence to clients, witnesses and court officials.
• Handled meeting plans and conference organization requirements.