Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Raquel Washington

Madison,WI

Summary

Adept individual with more than three years working as Transporter for assisted living establishment. Determined and experienced in safety procedures and customer service. Clean driving record and reputation for timeliness and excellent service.

Overview

11
11
years of professional experience

Work History

Transporter

Northwestern Medical Group
08.2021 - 05.2024
  • Developed strong working relationships with customers and coworkers through effective communication skills, contributing to positive work atmosphere for all parties involved in transportation process.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to delivery process.
  • Enhanced customer satisfaction by providing timely and efficient transportation services.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.

Mail Carrier Assistant

United States Postal Service
12.2018 - 08.2021
  • Deliver US citizens mail, and packages to local neighborhood.
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Distributed mail on foot to residences and businesses, delivering to residences per shift.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.

Host, Server/Waitress

Tiny Tavern
12.2015 - 11.2018
  • Greet guest/customers
  • Take Orders
  • Prep Food for Week
  • Cleaning Kitchen, Mop Floors, Wash Dishes, and keep Kitchen Sanitized.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

DAY CAMP COUNSELOR

The Village of Calumet Park
01.2013 - 11.2015
  • Provided care for children between ages 9-12
  • Helped write and implement weekly schedule for camp group
  • Organized and lead variety of small and large group activities each week
  • Activities may include crafts, nature, songs, games, opening and closing ceremonies, swimming, archery, canoeing, Family Night,
  • Identify and respond to camper behavior issues
  • Ensured that site was kept clean, organized, and free of litter
  • Communicate with parents about participant’s experiences and report concerns to Camp Leadership
  • Know, enforce, and follow all safety guidelines associated with camp and all program areas.

Education

Associate of Arts - Business Management

East-West University
Chicago, IL
05.2018

High School Diploma -

Harold L. Richards High School
Oak Lawn, IL
05.2016

Skills

  • Great Communicator
  • Well Organized
  • Proficient in PowerPoint and Microsoft Word
  • Fast Learner
  • Excellent Listening Skills
  • Self-Motivated
  • Friendly and outgoing
  • Able to work independently or in team
  • First Aid Training
  • Logistics Coordination Experience
  • Customer rapport
  • Advanced Navigation Skills
  • Patient Transport
  • Customer Service
  • Excellent communication abilities
  • Problem Resolution

References

REFERENCES AVAILABLE UPON REQUEST

Timeline

Transporter

Northwestern Medical Group
08.2021 - 05.2024

Mail Carrier Assistant

United States Postal Service
12.2018 - 08.2021

Host, Server/Waitress

Tiny Tavern
12.2015 - 11.2018

DAY CAMP COUNSELOR

The Village of Calumet Park
01.2013 - 11.2015

Associate of Arts - Business Management

East-West University

High School Diploma -

Harold L. Richards High School
Raquel Washington