Raquell Rocha
Visalia,CA
Summary
Results-driven professional with extensive experience as a Correctional Officer at the California Department of Corrections and Rehabilitation. Expert in safety enforcement and conflict resolution, successfully reducing contraband incidents through vigilant monitoring. Proven ability to train and mentor staff, enhancing team performance and operational effectiveness in high-pressure environments. Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
Overview
13
13
years of professional experience
Work History
Correctional Officer
California Department of Corrections and Rehabilitation
02.2019 - 05.2026
- Monitored inmate activities to maintain safety and security within the facility.
- Conducted regular inspections of housing units and common areas for contraband and safety hazards.
- Responded to emergencies, utilizing de-escalation techniques to manage conflicts effectively.
- Prepared detailed incident reports to document occurrences and ensure accurate record-keeping.
- Collaborated with staff to enforce facility policies and uphold institutional regulations consistently.
- Trained new officers on procedures, protocols, and emergency response strategies for improved team performance.
- Assisted in implementing security measures that enhanced overall operational effectiveness of the facility.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Instructional Aide
Visalia Unified School District
08.2013 - 02.2019
- Assisted lead teacher with lesson preparation and classroom management tasks.
- Supported students with diverse learning needs through individualized instruction.
- Facilitated small group activities to enhance student engagement and comprehension.
- Monitored student progress, providing feedback to improve academic performance.
- Provided one-on-one support for students needing additional assistance, improving their understanding of course material.
Program Leader
Pro-Youth HEART Program
08.2015 - 10.2018
- Developed and implemented program curricula enhancing youth engagement and participation.
- Coordinated workshops fostering leadership skills among participants.
- Monitored program outcomes, ensuring alignment with organizational goals and standards.
- Facilitated engaging youth activities to promote personal development and teamwork.
- Mentored participants in leadership skills through structured workshops and hands-on projects.
- Served as a positive role model for all program participants, inspiring them to strive for personal and academic success.
Education
High School Diploma - undefined
Redwood High School
Visalia, CA06-2013
Skills
- De-escalation techniques
- Conflict resolution skills
- First aid training
- Safety and security enforcement
- Observation
- Surveillance
- Safety
- File and record maintenance
- Records management
- Time management
- Multitasking
- Excellent communication
Timeline
Correctional Officer
California Department of Corrections and Rehabilitation
02.2019 - 05.2026
Program Leader
Pro-Youth HEART Program
08.2015 - 10.2018
Instructional Aide
Visalia Unified School District
08.2013 - 02.2019
High School Diploma - undefined
Redwood High School