Raquita Hill
Waxahachie,TX
Summary
Results-oriented HR and operations leader with five years of supervisory experience in public-sector administration and compliance. Expertise includes designing new-hire onboarding programs, managing employee performance processes, and coordinating benefits functions. Holds a Master's in Human Resources and a Master's in Legal Studies focused on HR and Employment Law Policy Management, demonstrating strong skills in policy interpretation and operational leadership.
Overview
6
6
years of post-secondary education
15
15
years of professional experience
Work History
Supervisor / Benefits Coordinator
ELLIS COUNTY COMMUNITY SUPERVISION & CORRECTIONS DEPARTMENT
Waxahachie, TX
01.2021 - Current
- Administer personnel documentation, coordinate benefits, manage employee communications, and provide policy guidance to support employee needs.
- Managed benefits-related employee information and communicated procedures, deadlines, and documentation requirements to ensure compliance and clarity.
- Supervise a team of 5 employees, providing direction, coaching, workload coordination, performance feedback, and support in applying department policies and procedures.
- Facilitated employee performance management through coaching, documentation, and support for corrective-action processes to enhance employee development.
- Designed and implemented a standardized onboarding process for new hires, establishing consistent orientation, procedural guidance, and access to essential workplace information.
- Develop and communicate procedures, workflow guidance, checklists, and training materials to promote consistency and employee understanding.
- Identify operational issues and recommend process improvements to strengthen efficiency, accountability, and policy compliance.
Manager
ELLIS COUNTY COMMUNITY SUPERVISION & CORRECTIONS DEPARTMENT
Waxahachie, TX
01.2020 - 01.2021
- Managed daily unit operations, staff assignments, workflow priorities, and compliance with established policies and procedures.
- Provided direction, coaching, and performance feedback to employees to support service quality and accountability.
- Identified workflow challenges and helped implement improvements to daily operations.
- Facilitated employee training and provided procedural guidance to resolve workplace and operational concerns.
- Coordinated communication among staff, management, and external stakeholders to ensure alignment and clarity.
- Identified workflow challenges and implemented improvements to enhance daily operations.
Community Supervision Officer
ELLIS COUNTY COMMUNITY SUPERVISION & CORRECTIONS DEPARTMENT
Waxahachie, TX
01.2012 - 01.2020
- Managed high-volume caseload, ensuring accurate documentation, consistent policy application, and confidentiality while meeting deadlines.
- Prepared detailed reports and maintained sensitive records, effectively communicating complex requirements to individuals and stakeholders to facilitate understanding.
- Applied policies and procedures consistently while balancing individual circumstances, organizational requirements, and accountability.
- Coordinated with courts, agencies, and service providers to enhance compliance and resolve case-related issues.
- Prepared reports, maintained sensitive records, and communicated complex requirements to individuals and stakeholders.
Education
Master of Legal Studies - HR & Employment Law Policy Management
Texas A&M University
College Station, TX 01.2022 - 05.2023
Bachelor's Degree - Rehabilitation Services
Southern University And A&M College
Baton Rouge, LA 01.2004 - 07.2008
Skills
- Onboarding design
- Employee Performance Management
- Employee coaching
- Benefits administration
- HR policy implementation
- Employment law compliance
- Policy development
- HR operations improvement
- Employee Training & Development
- Reporting & Documentation
- Conflict resolution
- Confidential records management
- Microsoft Office suite
- Employee relations
- Benefits Administration
Timeline
Master of Legal Studies - HR & Employment Law Policy Management
Texas A&M University
01.2022 - 05.2023
Supervisor / Benefits Coordinator
ELLIS COUNTY COMMUNITY SUPERVISION & CORRECTIONS DEPARTMENT
01.2021 - Current
Manager
ELLIS COUNTY COMMUNITY SUPERVISION & CORRECTIONS DEPARTMENT
01.2020 - 01.2021
Community Supervision Officer
ELLIS COUNTY COMMUNITY SUPERVISION & CORRECTIONS DEPARTMENT
01.2012 - 01.2020
Bachelor's Degree - Rehabilitation Services
Southern University And A&M College
01.2004 - 07.2008