Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Shelby Griffin

Abilene,TX

Summary

Dynamic administrative professional with extensive experience at Beltway Park Church, excelling in office administration and event planning. Proven ability to enhance multi-department communication and streamline scheduling processes. Adept at managing sensitive materials and fostering client relations, ensuring efficient operations and exceptional service delivery. Committed to achieving organizational goals through effective problem-solving and attention to detail.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Beltway Park Church
Abilene, TX
11.2023 - Current
  • Answered questions from customers regarding products and services offered by Boots on the Ground and Beltway Garage.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Greeted visitors and provided general information about the company.
  • Facilitated communication between different departments within the organization.
  • Developed and maintained filing systems for confidential documents and records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Compiled data from various sources into organized reports for review by management team.
  • Managed office supplies inventory and placed orders when necessary.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs. Including Monday.com, Word, and CCB.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Scheduled appointments between clients and customers and internal staff members.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Operated an embossing Machine used to stamp bibles and created Logos that are used as information used for ramp up-keep found in on bookmarks.
  • Managed database systems containing customer contact information.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Conducted research on various topics as requested by management.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Reconciled several accounts and filed receipts that dealt with our company credit cards and overall budgets.

Facilities Technician

Beltway Park Church
Abilene, TX
02.2023 - 11.2023
  • Installed new lighting fixtures, replaced ballasts and bulbs as needed.
  • Assisted with the setup of conference rooms for meetings or events.
  • Organized storage areas in order to maximize efficiency while minimizing clutter.
  • Repaired furniture items such as desks, chairs, filing cabinets when necessary.
  • Coordinated with outside contractors to ensure that projects are completed on time and within budget constraints.
  • Conducted regular inspections of building interiors for cleanliness and orderliness.
  • Provided guidance to junior technicians on proper repair techniques and safety protocols.
  • Responded promptly to service requests from tenants or staff members regarding facility needs or emergencies.
  • Performed minor carpentry tasks such as painting walls or repairing doors and windows frames.
  • Inspected buildings and grounds to identify any safety hazards or needed repairs.
  • Ensured compliance with all safety regulations during repair activities.
  • Painted walls, ceilings, trim, and doors, and replaced fixtures to update building appearance.
  • Troubleshot and diagnosed building equipment and systems to find root causes.
  • Swept, mopped and vacuumed floors to ensure cleanliness.
  • Removed stains from fabrics when requested by management.
  • Sanitized common areas such as lobbies, hallways and break rooms daily.
  • Provided assistance with laundry services for guests on a weekly basis.
  • Organized storage closets in order to keep items easily accessible.
  • Cleaned bathrooms, including toilets, sinks and mirrors.
  • Restocked shelves with cleaning supplies after each shift.
  • Stocked supplies such as soap, toilet paper and paper towels.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Emptied wastebaskets to transport trash and waste to proper disposal areas.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.

Air Duct Technician

L Services
Atlanta, GA
01.2021 - 12.2022
  • Conducted regular inspections of AC units to identify any possible problems before they become major issues.
  • Maintained accurate records of all work performed in accordance with company guidelines.
  • Ensured proper disposal of hazardous materials used during repairs or installations.
  • Researched new technologies available in the market that could improve existing HVAC products.
  • Provided emergency services such as repairing faulty Drier Vents or replacing Duct work.
  • Maintained accurate records of all jobs completed in order to track progress over time.
  • Scheduled regular inspections of the facility's HVAC system and made necessary adjustments accordingly.
  • Tested for proper airflow to ensure that all systems were functioning properly.
  • Operated heavy machinery safely during installation processes.
  • Performed preventative maintenance on existing air duct systems to ensure optimal performance.
  • Utilized hand tools, power tools, measuring devices, and other special equipment during repair process.
  • Cleaned and sanitized air ducts using specialized equipment.
  • Inspected air ducts and determined necessary repairs.
  • Worked closely with other technicians on job sites to complete larger projects efficiently.
  • Identified areas where energy efficiency could be improved by making modifications to the existing system.
  • Attended training seminars to stay current with industry trends and best practices.
  • Created detailed reports of findings, including photographs of each project site.
  • Ensured compliance with local building codes and safety regulations while performing work activities.
  • Provided technical advice regarding HVAC related issues to customers.
  • Researched new products available in the market for potential use in future projects.
  • Replaced worn components of the air duct system, such as fans and filters.
  • Installed new air duct systems in accordance with manufacturer's guidelines.
  • Loaded materials, tools and equipment on truck at beginning of each shift.
  • Tested pipe, tubing joints, and connections for leaks.
  • Inspected job site before project start to identify obstacles and resolve issues.
  • Cut and drilled holes in floors, walls and roofs to install equipment using power saws and drills.
  • Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
  • Read technical manuals and schematics to understanding specific configurations.
  • Communicated with clients during service calls for top-quality customer service.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Tracked repairs made, labor time and parts used to calculate bill.

Scheduling Coordinator

L Services
Atlanta, GA
07.2020 - 12.2021
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Created travel arrangements and distributed travel details to appropriate personnel.
  • Provided guidance to team members regarding best practices related to scheduling tasks.
  • Resolved customer inquiries regarding schedule changes or availability of services and products.
  • Collaborated with other departments to coordinate resources when necessary.
  • Provided support in resolving scheduling conflicts between employees.
  • Coordinated with department managers to adjust employee schedules as needed.
  • Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
  • Created and maintained employee schedules to ensure adequate staffing levels.
  • Organized training sessions on proper scheduling techniques for new hires.
  • Maintained up-to-date records of staff availability, absences, holidays, vacations.
  • Conducted regular reviews of existing scheduling policies and procedures to identify areas for improvement.
  • Developed strategies for improving efficiency within the scheduling process.
  • Generated reports on attendance records, leave balances, overtime hours, and other related metrics for management review.

Cashier Manager

Citgo Gas Station
Orlando, FL
03.2019 - 07.2021
  • Provided guidance and assistance to new hires during the onboarding process.
  • Ensured compliance with all safety regulations within the store environment.
  • Answered customer inquiries regarding store policies and procedures.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Stocked shelves with merchandise when needed.
  • Followed company security procedures for handling large sums of money.
  • Resolved customer complaints professionally in accordance with company policy.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Performed other duties as assigned by management.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Accepted cash and credit card payments, issued receipts and provided change.

Education

Associate of Arts - Computer Animation And Digital Design

Full Sail University
Winter Park, FL

Skills

  • Office administration
  • Data entry
  • Event planning
  • Records management
  • Customer service
  • Scheduling coordination
  • Multi-department communication
  • Inventory management
  • Problem solving
  • Time management
  • Multi-task management
  • Project management
  • Administrative operations
  • Billing and coding
  • Phone call answering
  • Travel arrangements
  • Email management
  • Computer skills
  • Scheduling and calendar management
  • Meeting planning
  • Critical thinking
  • Microsoft outlook
  • Client relations
  • Sensitive material handling
  • Office equipment maintenance
  • Team collaboration
  • Attention to detail
  • Conflict resolution
  • Onboarding design
  • Project design
  • Design mockups
  • Apparel design

Affiliations

  • Home repair and Design.
  • Furniture renovation and repair.
  • Art Projects and DIY
  • Creative writing and story telling through art.
  • Play Guitar and have a deep love for music.
  • Involved in my Church and attend many Missions trips.
  • Volunteer with many Local Non-profits.

Accomplishments

  • I've received gold for my art and writing in many small town competitions.
  • Have had may art pieces in local Galleries in Florida and sculptures at Full Sail University.

Timeline

Administrative Assistant

Beltway Park Church
11.2023 - Current

Facilities Technician

Beltway Park Church
02.2023 - 11.2023

Air Duct Technician

L Services
01.2021 - 12.2022

Scheduling Coordinator

L Services
07.2020 - 12.2021

Cashier Manager

Citgo Gas Station
03.2019 - 07.2021

Associate of Arts - Computer Animation And Digital Design

Full Sail University

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