Ra'Seana Sherman-Lockridge
Missouri City,TX
Summary
Driven healthcare professional with knowledge and experience in clinic settings and managed care. Highly knowledgeable in managing daily schedule flow, pre and post exams, medical billing, and providers claims. Frequently commended by patients and upper management for a friendly and cheerful attitude and excellent patient care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Managed Care Specialist
Kelsey-Seybold Clinic
09.2024 - Current
- Health Plan Knowledge, Quality Assurance, Documenting activities and progress in medical charts, Multi phone line proficiency, Experience managing from remote locations/home office, Work effectively with individuals across multiple departments throughout the organization, Experience in building sustainable partnerships between payers and providers.
Ophthalmic Assistant Coordinator
Kelsey-Seybold Clinic
03.2021 - 09.2024
- Management support, Instructing patients on care and usage of corrective lenses, Patients medical history, OCT, Fundus Photos, IOL, Visual Acuity Measurements, Test and measure eye muscle functions, EPIC Super User.
Lead Ophthalmic Technician/Lasik Trainer
LASIK PLUS
10.2017 - 05.2019
- Scheduler/Patient coordinator, Patient pre-op examination, Surgical Instrument organizer/cleaner, Diagnostic testing, Social Media Management.
Optometry General Manager (GM)
Mann Eye Institute
08.2015 - 09.2017
- Optical practice management, Schedule Maintenance for multiple locations, Insurance Verification/Filing, HR Recruitment, Credentialing.
Optical Manager
JCPenney Optical
01.2014 - 07.2015
- Eyewear Management, Schedules/Payroll, Billing and Verifying, Direct Recruiting, Insurance Billing.
Education
Some college - Business Administration
Prairie View A & M University
Prairie View, TXSkills
- Epic
- EMR systems
- Payroll
- Leadership
- CPT coding
- ICD-9
- Medical coding
- Medicare
- HIPAA
- Data entry
- Phone etiquette
- Claims Management
- Provider Relations
- Healthcare management
- Strong Organization
- Teamwork and Collaboration
Certification
BLS Certification, 03/01/23, 03/01/26
Timeline
Managed Care Specialist
Kelsey-Seybold Clinic
09.2024 - Current
Ophthalmic Assistant Coordinator
Kelsey-Seybold Clinic
03.2021 - 09.2024
Lead Ophthalmic Technician/Lasik Trainer
LASIK PLUS
10.2017 - 05.2019
Optometry General Manager (GM)
Mann Eye Institute
08.2015 - 09.2017
Optical Manager
JCPenney Optical
01.2014 - 07.2015
Some college - Business Administration
Prairie View A & M University