Rashaad Williams
Saint Paul,MN
Summary
Certified Pest Control Technician extensively trained in safety protocols. Real team player enthusiastic about meeting new people. Hardworking Technician bringing demonstrated abilities in inspecting sites, mixing chemicals and analyzing problems. Effectively determine property needs and ideal strategies for removing pests. Implementing physical strategies such as baits to further enhance chemical-based approaches.
Overview
6
6
years of professional experience
Work History
Pest Control Technician
Blackhawk Pest Control
02.2022 - 09.2023
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.
- Maintained detailed records of treatments performed, ensuring accurate billing and clear communication with clients.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
Customer Service Cashier /Overnight Stocker
Cubs Food
05.2020 - 06.2022
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Stocked shelves, racks and cases with new or transferred merchandise.
Customer Service Representative
LA Fitness
09.2018 - 12.2019
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Pest Control Technician
Aptive Pest Control
06.2017 - 10.2019
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.
- Maintained detailed records of treatments performed, ensuring accurate billing and clear communication with clients.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
Education
Associate of Arts - Physical Therapy
Los Angeles Trade Technical College
Los Angeles, CA02.2015
High School Diploma -
Gardena Senior High School
Gardena, CA06.2009
Skills
- Pest Removal
- Service Sales
- Chemicals Handling
- Valid California Driver's License
- Certified minnesota pest control license
Timeline
Pest Control Technician
Blackhawk Pest Control
02.2022 - 09.2023
Customer Service Cashier /Overnight Stocker
Cubs Food
05.2020 - 06.2022
Customer Service Representative
LA Fitness
09.2018 - 12.2019
Pest Control Technician
Aptive Pest Control
06.2017 - 10.2019
Associate of Arts - Physical Therapy
Los Angeles Trade Technical College
High School Diploma -
Gardena Senior High School
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