Rashad Haggerty
Irving,TX
Summary
Senior Data Analyst with 10+ years of experience bridging business stakeholders and technical teams to deliver data-driven solutions across financial services, marketing technology, and enterprise operations. Proven record of building scalable data models, automating analytics workflows, and partnering with Engineering, Product, and Marketing leaders to influence strategy ,operational efficiency and revenue growth . Professional experience in SQL, Python, SQL development, dashboard development, Snowflake, and BI tools, with deep experience in CRM, growth ,KPI reporting, analytics, and ETL pipelines supporting marketing analytics, financial services, CRM systems, and enterprise operations.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Career Transition - Previous Role Eliminated
Professional Development
Fort Worth, TX
07.2025 - Current
- Pursuing advanced training in data analytics, business intelligence, and data governance, with a focus on Python, SQL, Power BI, and cloud-based analytics solutions.
- Strengthening expertise in statistical analysis, regression modeling, and data visualization through hands-on projects and continuous learning.
- Completing professional development focused on modern data platforms, data governance practices, and enterprise reporting solutions.
- Conducting market research and industry analysis to stay current on emerging trends in analytics, financial services, and data-driven decision-making.
Senior Production and Martech Data Analyst
Doordash - Contractor
Fort Worth, TX
05.2022 - 07.2025
- Served as senior Business Intelligence partner supporting Growth Marketing and MarTech initiatives.
- Designed and maintained production data models and ETL pipelines supporting large-scale CRM and operational reporting.
- Improved data quality and reporting reliability by implementing validation checks and structured data governance processes.
- Developed dashboards and KPI production reporting in Sigma, enabling leadership visibility into campaign performance and segmentation metrics.
- Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
- Served as a subject matter expert on various projects, sharing valuable insights derived from extensive industry experience as a Senior Data Analyst.
- Built scalable SQL queries and optimized large datasets to support campaign analytics across Email, Push, and SMS channels.
- Automated recurring reporting and CRM upload workflows using Python, improving efficiency and reducing manual processing time.
- Conducted root cause analysis for data discrepancies and campaign performance issues, improving reporting accuracy and system stability.
- Partnered cross-functionally with Data Engineering, Product, and Marketing teams to define reporting requirements and deliver business intelligence solutions.
- Mentored junior analysts in SQL development, BI best practices, and analytics methodologies.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Actively participated in Agile ceremonies (sprint planning, stand-ups, retros) using Jira boards to track progress, blockers, and velocity trends.
- Partnered with Product and Engineering teams using Jira to translate business requirements into technical tasks, ensuring 95% on-time sprint completion.
- ·Wrote complex SQL queries in Snowflake to extract, transform, and analyze large-scale datasets (10M+ rows), enabling faster executive reporting and ad-hoc analysis.
- ·Partnered cross-functionally with Data Engineering, Product, and Marketing teams to prioritize high-impact production issues and minimize business disruption.
- ·Created structured documentation for common data incidents, decreasing resolution time and improving team responsiveness.
- Influenced key business and product decisions through advanced analysis of operational, customer, and performance data.
- Created and maintained lineage documentation mapping data flow from source systems through ETL processes to reporting and analytics platforms.
- Position eliminated due to organizational restructuring (Reduction in Force)
Business Architect
T-Mobile - Contractor
Fort Worth, TX
09.2021 - 01.2022
- Business Architect/Data Analyst for data migration project working with business teams and Data Engineers for Alteryx production data flows to SSIS packages and develop reporting tables.
- Led requirements gathering sessions for enterprise data migration from Alteryx workflows to SSIS ETL pipelines.
- Supported enterprise data migration from Alteryx workflows to SSIS production ETL pipelines.
- Developed SQL integration scripts and validated reporting tables to ensure downstream analytics accuracy.
- Collaborated with cross-functional teams on system integration projects and business intelligence reporting requirements.
- Communicated project risks, deployment timelines, and data dependencies to leadership stakeholders.
- Facilitated workshops to gather stakeholder input and drive consensus on system design and implementation.
- · Developed and executed SQL-based test cases to validate data accuracy, transformation logic, and dashboard KPIs prior to deployment.
- · Designed UAT test scripts to ensure reporting outputs aligned with business rules and stakeholder expectations.
- · Identified and resolved data discrepancies, reducing reporting errors and improving stakeholder confidence.
- Supported system integration efforts and ensured alignment between business requirements and technical implementation.
Business Systems Analyst Engineer
MV Transportation
Dallas, TX
02.2020 - 06.2021
- Led SQL development and backend data administration supporting enterprise business systems, delivering scalable ETL pipelines, reporting solutions, and production support across operational platforms.
- Engineered and optimized complex SQL stored procedures, ETL scripts, and transformation logic to support data integration, reporting automation, and system performance improvements.
- Designed and deployed KPI-driven dashboards in Power BI, supporting operational, workforce, and financial performance tracking for executive and departmental leadership.
- Built and maintained SSRS reports and automated recurring reporting processes to support ERP and workforce management systems, improving reporting consistency and reducing manual effort.
- Provided production support for reporting and backend systems, diagnosing performance issues, resolving data
- Bridged the gap between data and decision-making by translating analytical findings into practical business recommendations.
- Acted as primary liaison between business stakeholders and technical teams, translating functional requirements into technical specifications, data models, and implementation-ready solutions.
- Managed full UAT lifecycle including test planning, script development, execution tracking, defect resolution, and stakeholder sign-off to ensure high-quality production deployments.
- Coordinated data migration and consolidation initiatives, validating data accuracy through reconciliation processes and structured QA controls.
- Established and maintained data quality standards by identifying inconsistencies, validating data accuracy, and partnering with stakeholders to resolve data integrity issues across multiple systems.
- Managed analytics intake and production requests through ServiceNow, prioritizing concurrent tickets while maintaining 95% SLA compliance.
- Documented system architecture, data flows, transformation logic, and change management updates to support audit readiness and knowledge continuity.
- Conducted regular audits of reports, datasets, and dashboards to ensure compliance with established data standards and governance requirements.
Business Systems Analyst AVP
JPMorgan Chase & Co
Plano, TX
06.2017 - 02.2020
- Provided direct support for Merchant Services for production analytics initiatives supporting Merchant Services and credit card processing operations, ensuring stability of fraud mitigation and settlement reporting environments including submission and settlement files.
- Owned end-to-end reporting strategy for high-volume transactional datasets (millions of records monthly), supporting fraud detection, risk monitoring, revenue protection, and operational continuity.
- Managed backend production reporting processes for Chase Merchant credit card transactions, proactively monitoring data integrity, identifying anomalies, and minimizing financial exposure.
- Provided Tier-2/Tier-3 analytical production support across the Merchant Services business line, leveraging advanced SQL to conduct research, root cause analysis (RCA), and remediation of reporting and settlement discrepancies.
- Conducted financial impact analyses on merchant processing incidents, quantifying risk exposure and enabling executive-level decision-making to mitigate losses.
- Partnered cross-functionally with Operations, Risk, Finance, and Technology teams to define KPIs, standardize enterprise reporting frameworks, and strengthen governance controls.
- Improved data integrity and reporting reliability by implementing structured validation checks, reconciliation controls, and exception monitoring processes—reducing recurring discrepancies and investigation cycle times.
- Developed advanced SQL solutions that reduced manual analysis effort by ~30% and accelerated fraud investigation turnaround times.
- Documented system logic, data flows, submission and settlement file layouts, process dependencies, and production troubleshooting guides to enhance audit readiness and operational resilience.
- Provided subject matter expertise on on-premise payment settlement platforms, optimizing reconciliation accuracy, payout efficiency, invoicing precision, and exception management workflows.
- Ensured compliance with internal security policies, audit controls, and financial transaction regulatory standards, supporting enterprise risk and compliance objectives.
- Mentored junior analysts and associates on SQL optimization, investigative methodologies, and production data validation best practices.
- Provided direct support for Merchant Services across all levels of the business line, addressing system requirements and Business Intelligence needs by leveraging various data sources and utilizing SQL for analysis, research, root cause analysis, and remediation.
- Enabled executive and product leadership decision-making through comprehensive analysis of merchant adoption, transaction trends, operational performance, and product utilization metrics.
- Championed a customer-centric approach to product development by translating merchant feedback, operational challenges, and behavioral data into measurable product improvements.
- Supported enterprise data governance efforts by documenting data lineage, business rules, and source system dependencies for merchant services reporting solutions.
Implementation Consultant
JPMorgan Chase & Co - Contractor
Plano, TX
10.2016 - 06.2017
- Contributed to enterprise data mapping and system integration efforts to enhance billing platform functionality.
- Performed data cleansing, validation, and reconciliation to improve data integrity.
- Developed reporting data points to support ongoing business operations.
- Supported enterprise data mapping and system integration initiatives for billing platforms.
- Performed data cleansing, validation, and reconciliation to improve data integrity.
- Designed and implemented reporting data points to facilitate informed decision-making in business operations.
- Studied customers' business processes to customize implementation measures for minimal disruption to operations.
- Identified and resolved billing discrepancies through structured root cause analysis.
Education
Bachelor of Science - Business Administration and Marketing
Henderson State University
Arkadelphia, ARMaster of Science - Data Analytics
Western Governors University
Salt Lake City, UTMaster of Science - Information Technology Management
Western Governors University
Salt Lake City, UTMaster of Science - Management Information Systems
Lamar University
Beaumont, TXSkills
Business Intelligence (BI)
Data Analytics & Reporting
Data Modeling
ETL and Pipeline Development
Dashboard Development
Regression Analysis
Root Cause Analysis
Strategic insights
Stakeholder Management
Production Support
Cross-Functional Collaboration
Process Mapping (As-Is / To-Be)
Advanced SQL
Excel functions
Statistical analysis
Data engineering
Advanced SQL analysis skills
Data-driven insights
CRM Campaign Analysis
SQL Development
KPI & Performance Metrics Reporting
Optimizing SQL queries
Data Lineage
Data Integrity
Exploratory Data Analysis
Requirements Elicitation
Python Programming
Stakeholder Management & Executive Reporting
Solve real business problems using dataSQL Stored Procedures
Data Analytics & Reporting
Data Modeling
ETL and Pipeline Development
Dashboard Development
Regression Analysis
Root Cause Analysis
Strategic insights
Stakeholder Management
Production Support
Cross-Functional Collaboration
Process Mapping (As-Is / To-Be)
Advanced SQL
Excel functions
Statistical analysis
Data engineering
Advanced SQL analysis skills
Data-driven insights
CRM Campaign Analysis
SQL Development
KPI & Performance Metrics Reporting
Optimizing SQL queries
Data Lineage
Data Integrity
Exploratory Data Analysis
Requirements Elicitation
Python Programming
Stakeholder Management & Executive Reporting
Solve real business problems using data
Timeline
Career Transition - Previous Role Eliminated
Professional Development
07.2025 - Current
Senior Production and Martech Data Analyst
Doordash - Contractor
05.2022 - 07.2025
Business Architect
T-Mobile - Contractor
09.2021 - 01.2022
Business Systems Analyst Engineer
MV Transportation
02.2020 - 06.2021
Business Systems Analyst AVP
JPMorgan Chase & Co
06.2017 - 02.2020
Implementation Consultant
JPMorgan Chase & Co - Contractor
10.2016 - 06.2017
Master of Science - Data Analytics
Western Governors University
Master of Science - Information Technology Management
Western Governors University
Master of Science - Management Information Systems
Lamar University
Bachelor of Science - Business Administration and Marketing
Henderson State University
Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Certification
- Professional Scrum Master
- Oracle Database SQL Certified Associate
- Braze Certified Practitioner
- Certified Associate in Project Management (CAPM)
- SAS Certified Statistical Business Analyst
- SAS Certified Base Programmer for SAS 9 (CBP)
- Personal Lines Property and Casualty Agent License (Texas Department of Insurance - License Number 3489517)
Technical Skills
Databases: Snowflake, SQL Server, Databricks, Oracle, Teradata
Languages: SQL, Python(Analytics), Predictive Analytics
BI Tools: Power BI, Sigma, SSRS, Mode, SSIS, Excel
Data Tools: Alteryx, ETL Pipelines, Data Integration Tools, Pandas, Numpy, Jupyter Notebooks
Other Tools: Jira, Splunk,ServiceNow
Customer Engagement Platforms: Iterable, Braze, PeopleSoft CRM, SalesForce CRM