Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rashad Isgandarov

Austin,TX

Summary

Highly skilled Salesforce Developer with extensive experience in developing and implementing customized solutions to streamline business processes and enhance operational efficiency. Demonstrated expertise in leveraging Salesforce platform capabilities to drive system optimization, integration of third-party applications, and automation of workflows. Skilled in leveraging a range of Salesforce tools and technologies, including Apex, Visualforce, Lightning components, and third-party integrations, excel in translating business requirements into scalable, high-performing applications. Known for strong attention to detail, effective communication, and delivering high-quality results in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Salesforce Developer

Amazon
06.2022 - Current
  • Spearheaded development and implementation of Salesforce applications, workflows, and processes tailored to meet unique needs of Amazon Flex team, resulting in increased operational efficiency and customer satisfaction.
  • Utilized Apex classes, triggers, Visualforce pages, Lightning components, and other custom code to extend Salesforce functionality, optimizing workflows and minimizing resource waste.
  • Implemented and configured Salesforce features including workflow rules, process builder, validation rules, and custom objects to streamline business processes and enhance productivity.
  • Led integration of third-party applications and tools with Salesforce, leveraging tools such as Omni Studio and DocuSign to ensure seamless data flow and enhance system performance.
  • Collaborated closely with end-users to provide ongoing support, troubleshooting, and training, facilitating maximum user adoption and satisfaction.
  • Oversaw troubleshooting efforts, optimizing Salesforce performance, and ensuring data accuracy and security within platform, resulting in more reliable system.
  • Developed and optimized workflows, process builder flows, and validation rules for automation, enhancing operational efficiency and reducing manual tasks.
  • Managed delivery service operations using Salesforce, including aspects such as managing drivers, routes, deliveries, and customer interactions, ensuring smooth operations and timely deliveries.
  • Generated and maintained reports and dashboards to provide insights into key performance metrics, supporting data-driven decision-making and continuous improvement efforts.
  • Administered user accounts, profiles, roles, and permission sets to uphold data security and integrity, ensuring compliance with organizational policies and regulatory requirements.
  • Collaborated with cross-functional teams to gather and analyze business requirements for Salesforce enhancements, ensuring alignment with organizational goals and objectives.

Salesforce Developer

Prudential Financial
03.2020 - 06.2022
  • Updated old code bases to modern development standards, improving functionality
  • Designed and implemented scalable applications for data extraction and analysis
  • Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development
  • Managed and facilitated loan processes for municipalities, ensuring adherence to regulatory standards and internal policies
  • Successfully handled portfolio of mortgage products, executing transactions with precision and efficiency
  • Evaluated and analyzed credit risks associated with municipal projects, contributing to informed decision-making
  • Collaborated with cross-functional teams to develop customized financial solutions tailored to unique needs of municipalities
  • Provided exceptional customer service, addressing inquiries and concerns promptly and professionally
  • Conducted thorough financial assessments and due diligence procedures to mitigate potential risks and optimize investment outcomes
  • Communicated effectively with both technical and non-technical stakeholders when discussing project specifications or providing updates.

Salesforce Admin/Intern Junior Developer

Chevron
02.2018 - 02.2020
  • Oversaw administrative tasks such as scheduling meetings, coordinating logistics, and managing documentation
  • Provided administrative support to senior management, including preparing reports, presentations, and correspondence
  • Maintained organized filing systems and databases, ensuring easy access to critical information
  • Managed communication channels, including email correspondence and phone inquiries, with professionalism and efficiency
  • Assisted in project planning and coordination, helping to streamline workflows and optimize resource allocation
  • Demonstrated strong attention to detail and multitasking abilities in handling various administrative duties simultaneously
  • Tested functionality, performed debugging and carried out modifications to conduct quality checks.

Education

Bachelor of Science - Political Science And Government

Baku State University
Baku, Azerbaijan
06.2012

Skills

  • Stakeholder Management
  • Process Automation, Configuration Management
  • Software Development Tools: JIRA, Confluence
  • API Development, Sales and Service cloud
  • Source and Version Control: Git, GitHub
  • Testing and debugging, Code validation
  • Workflow Automation and Approval Processes
  • Apex, Visualforce, JavaScript, HTML, CSS, JSON mapping, LWC
  • SOQL, SOSL, MS Office
  • Jira & Agile Methodology
  • Development tools: Salesforce DX, Eclipse and Visual Studio Code

Certification

  • Salesforce Certified Administrator

Credential ID: 3591536


  • Salesforce Certified Business Analyst

Credential ID: 4148961


  • Salesforce Certified Platform App Builder

Credential ID: 3600399


  • Salesforce Certified Platform Developer I

Credential ID: 3614867


  • Salesforce Certified Platform Developer II

Credential ID: 4186484

Timeline

Salesforce Developer

Amazon
06.2022 - Current

Salesforce Developer

Prudential Financial
03.2020 - 06.2022

Salesforce Admin/Intern Junior Developer

Chevron
02.2018 - 02.2020

Bachelor of Science - Political Science And Government

Baku State University

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Rashad Isgandarov