Rashad Lewis
Hammond,IN
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in customer service and inventory management. Proven ability to lead teams and enhance productivity through effective training and mentoring. Skilled in problem-solving and maintaining high standards of quality assurance, ensuring a positive shopping experience for all customers.
Overview
5
5
years of professional experience
Work History
Sales Associate
Walmart
Hammond, IN
07.2023 - 02.2025
- Prompted customer and colleagues in friendly, professional dialogue to determine needs.
- Delegated floor moves, merchandising, display maintenance and housekeeping to keep sales area well stocked, organized and current
- Introduced quick and easy ways to find specific products, answered questions and offered product advice.
- Trained and guided new team members in stocking procedures and customer service.
- Greeted customers and provided exceptional customer service.
- Maintained knowledge of current promotions, exchange of guidelines, payment policies, security and safety practices.
Crew Trainer
Taco Bell
Griffith, IN
06.2023 - 11.2024
- Prepared dishes in a fast-paced environment working with teammates to maintain a high customer satisfaction rate.
- Maintained a sanitized and clean workstation at the end of shifts to minimize risk of salmonella and other food-borne illnesses.
- Requested supplies and equipment orders, explaining needs to managers.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Retained consistent quality and high accuracy when preparing identical dishes everyday.
- Directed, taught and guided kitchen and service staff to improve overall performance, service quality and productivity.
- Addressed customers’ requests and concerns to ensure everything met their needs.
- Organized stockroom shelves according to size, expiration and specific product.
- Trained new members in cash register operations, stock procedures and customer services.
- Assisted in visual merchandising, creating appealing displays that capture customer interest
Sales Associate
Walmart
Schererville, IN
05.2021 - 02.2023
- Carefully organized boxes and balanced weight on product pallets for optimal storage and shipment.
- Stood, sat, bent and walked for long periods of time while transporting warehouse items weighing over 50 lbs and maintained stamina.
- Worked with food and cleaning supplies to complete stocking and organization.
- Used a pallet jack to move products
- Kept shelves, workstations and pallet area neat and tidy to maintain a safe work environment.
- Collaborated and guided other stockers and managers with stocking projects as a volunteer, demonstrating my willingness to learn new skills and expand my knowledge.
- Used eclectic and manual pallet jacks to move items from warehouse locations.
Crew Trainer
Taco Bell
Hammond, IN
05.2020 - 05.2021
- Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees and deserts.
- I closed down the kitchen and followed the closing checklist for the kitchen stations after each shift.
- Improved overall productivity and efficiency by training cooks and cashiers on task.
- Coached and mentored new team members as they learned various navigational duties, such as prepping food and cleaning areas.
- Arranged and explained the process of improvement.
- Loading, unloading and evaluating inventory management.
Education
High School Diploma -
Crown Point High School
Crown Point, IN06-2016
Skills
Customer service
Inventory management
Team leadership
Problem solving
Time management
Training and mentoring
Cash handling
Customer engagement
Display setup
Teamwork and collaboration
Cleaning techniques
Expert in stocking
Listening skills
Communication skills
Material loading and unloading
Heavy lifting
Health and safety regulations
Electric and non-electric pallet jacks
Stacking and staging
Focused and disciplined
Positive and professional
Quality assurance and control
Multitasking and organization
Timeline
Sales Associate
Walmart
07.2023 - 02.2025
Crew Trainer
Taco Bell
06.2023 - 11.2024
Sales Associate
Walmart
05.2021 - 02.2023
Crew Trainer
Taco Bell
05.2020 - 05.2021
High School Diploma -
Crown Point High School