Rashad Taylor
Louisville,KY
Overview
11
11
years of professional experience
Work History
I.T. Manager
Life Safety Services /Hughes Env. /Safenetix
Louisville, KY
02.2013 - Current
- Assessed system needs, improved design processes and enabled systems to align more closely with business expectations.
- Facilitated implementation of proprietary software and coordinated company-wide training.
- Maintained strong knowledge of applicable regulations to guarantee that designs, operations and IT systems met those requirements.
- Devised implementation plans and performed cost-benefit and ROI analyses.
- Implemented and oversaw production-based projects worth $100,00+
- Created and enforced information technology budget.
- Delivered consistent and quality mentoring, training and onboarding for teams of contractors and staff members.
- Collaborated with developers for integrations, ensuring successful technical upgrades.
- Supported IT application development, application support, system integration and system administration projects, generating more than $900,000 annually.
- Reviewed network policies and infrastructure to evaluate sub-optimal areas and develop solutions.
- Optimized equipment distribution standards for entire IT team.
- Streamlined billing and invoicing activities by using IBM MAAS360 and RMM Dashboard monitoring.
Education
Hardware\Networking - Information Technology
DeVry University
Downers Grove, IL05.2013
Some College (No Degree) - Education
Morehead State University
Morehead, KYSkills
- Security Improvements
- Project Coordination
- Business Development Support
- Microsoft Office
- Planning & Organizing
- Customer Service
- Active Listening
- Maintenance & Repair
- Problem Resolution
- Organizational Skills
- Team Management
- Data Management
- Microsoft Office
Additional Information
• Manage, maintain and monitor Enterprise server and VM.
• Procure and manage all corporate and mobile devices for firm employees.
• Oversee software security assets such as but not limited to: IBM MaaS 360 for mobile security, App River spam prevention, Go Daddy web domains, SSL, VOIP Telephone systems programming, DID purchasing and number implementation, PC malware / adware prevention
• Monitor user compliance for end user mobile phone assignments and phone maintenance
• Analyzes complex network telecommunications issues/problems along with evaluating alternative solutions thus resulting make sound recommendations.
• Support, troubleshoot telecommuting employees.
• Provide technical consultation to Executive Management.
• Decreased inventory to ensure the most cost efficient manner for application pricing and licensing expenses by establishing standardization for applications, PC desktops and networking systems
• Introduced performance checklist, test plan, strategy and results templates
• Improved network security by upgrading the system, applying patches and vigilant monitoring
Timeline
I.T. Manager
Life Safety Services /Hughes Env. /Safenetix
02.2013 - Current
Hardware\Networking - Information Technology
DeVry University
Some College (No Degree) - Education
Morehead State University
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