Rashan Mello
Sacramento,CA
Summary
Compassionate caregiver with extensive experience at IHSS In Home Support Services, adept at enhancing client independence through personalized care plans and effective problem-solving. Skilled in monitoring health conditions and advocating for clients' needs, while providing emotional support and companionship to improve overall well-being. Committed to maintaining a safe and respectful environment.
Overview
16
16
years of professional experience
Work History
Safety Assistant
Amazon
Sacramento, CA
08.2022 - Current
- Conducted safety audits to identify and mitigate workplace hazards.
- Developed and implemented safety training programs for staff compliance.
- Collaborated with teams to improve safety protocols and procedures.
- Monitored compliance with OSHA regulations and reporting requirements.
- Gathered information, prepared reports, and drafted correspondence related to cases.
- Improved workplace safety by conducting regular inspections and identifying potential hazards.
- Provided assistance in managing health and safety programs aligned with industry standards.
- Collaborated with management to create a safer work environment, implementing new safety policies and procedures.
- Assisted in the development of corporate safety goals, supporting their successful implementation across all levels within the organization.
Caregiver
IHSS In Home Support Services
Sacramento, CA
07.2013 - 12.2025
- Provided compassionate personal care to clients, ensuring safety and comfort in daily activities.
- Assisted clients with mobility and transportation, enhancing independence and quality of life.
- Monitored client health conditions, accurately reporting changes to healthcare professionals for timely interventions.
- Developed individualized care plans, tailoring support services to meet unique client needs effectively.
- Advocated for clients' rights and preferences, ensuring their voices were heard in care decisions.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
- Assisted elderly clients with daily living activities, ensuring safety and comfort.
- Provided companionship and emotional support, enhancing overall well-being of clients.
- Assisted with personal care tasks, preserving residents' dignity and promoting independence.
- Enhanced residents' day-to-day experiences by listening to their stories and providing companionship.
Delivery Driver
Luka Express
Sacramento, CA
05.2022 - 11.2022
- Delivered packages efficiently within designated routes to ensure timely service.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Communicated effectively with dispatch to report delays and coordinate deliveries.
- Utilized electronic tracking systems to manage delivery schedules and optimize routes.
Package Handler
OnTrac
Sacramento, CA
10.2021 - 01.2022
- Operated conveyor systems to facilitate smooth package flow and minimize delays.
- Loaded and unloaded packages efficiently, ensuring safe handling and compliance with safety standards.
- Conducted inventory checks to maintain accurate stock levels and assist in order fulfillment.
- Collaborated with team members to optimize workflow processes and improve overall efficiency.
Customer Service Representative
Walmart
Citrus Heights, CA
08.2009 - 03.2015
- Resolved customer inquiries through multiple channels, ensuring high satisfaction levels.
- Trained and mentored new team members on best practices and company policies.
- Implemented process improvements that enhanced response times and service quality.
- Managed escalated issues, providing effective solutions to complex customer concerns.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
No Degree - Associate Degree
ARC
Sacramento, CA05-2009
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
Timeline
Safety Assistant
Amazon
08.2022 - Current
Delivery Driver
Luka Express
05.2022 - 11.2022
Package Handler
OnTrac
10.2021 - 01.2022
Caregiver
IHSS In Home Support Services
07.2013 - 12.2025
Customer Service Representative
Walmart
08.2009 - 03.2015
No Degree - Associate Degree
ARC