Gabrielle Fortunato
Turnersville,NJ
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Crisis Line Worker
Crisis Text Line
01.2024 - Current
- Improved caller experience by providing empathetic listening and support during crisis situations.
- Managed high-stress calls effectively, utilizing active listening and problem-solving skills.
- Reduced wait times for callers through efficient call management and timely response to incoming contacts.
- Enhanced team performance by collaborating with colleagues in sharing resources and best practices.
- Utilized motivational interviewing techniques to increase client engagement in treatment.
Delivery Driver
DoorDash
01.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Created and submitted delivery and DOT logs.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated light trucks to deliver loads as far as 25 miles from home location.
Bartender
Cheerleaders
03.2017 - Current
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Caregiver, Special Needs
At Home Mom
12.2013 - Current
- Enhanced quality of life for special needs individuals by providing personalized care and attention.
- Assisting in achieving their daily goals by offering physical support and emotional encouragement.
- Increasing independence with consistent skill-building exercises and positive reinforcement.
- Promoted safe, nurturing environment by diligently monitoring child's health and wellbeing.
- Effectively collaborated with healthcare professionals to develop appropriate care plans.
- Facilitated socialization opportunities for special needs individuals, promoting inclusion within the community.
- Maintained detailed records of child's progress towards personal goals, sharing updates regularly with families and healthcare teams.
Sales Representative
Sunrun
11.2019 - 05.2021
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Offered new customers training to reduce frustration and improve customer satisfaction.
- Created help desk tickets, troubleshot and resolved desktop issues.
Education
No Degree - Business Administration And Management
Camden County College
Blackwood, NJ01.2022
High School Diploma -
Washington Township High School
Sewell, NJ01.2008
Skills
- Loading and Unloading
- Problem-Solving
- Time Management
- Tracking and Documentation
- Issue and Resolution Tracking
- Customer Service
- Supply and Inventory Maintenance
- Handling Difficult Customers
- Teamwork and Professionalism
Timeline
Crisis Line Worker
Crisis Text Line
01.2024 - Current
Delivery Driver
DoorDash
01.2021 - Current
Sales Representative
Sunrun
11.2019 - 05.2021
Bartender
Cheerleaders
03.2017 - Current
Caregiver, Special Needs
At Home Mom
12.2013 - Current
No Degree - Business Administration And Management
Camden County College
High School Diploma -
Washington Township High School
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